FTTC now available, want to move from SKY, few questions....

shorn · Feb 16, 2011, 16:23:12

Well gonna get another reading today, and will definitely be contacting support. Speed seems to be dropping further.

Downloading at just after 12am this morning, and again just now, when maxing out my connection I am only getting a download speed of about 1000KB/sec. Before I was getting close to 2500KB/Sec.

Bit disappointed with the speed so far, and this further drop takes the biscuit!

Was hoping for good things from this move to Fibre but have so far been quite underwhelmed.

Rik · Feb 16, 2011, 16:25:00

A lot of people have seen teething troubles when first moving to fibre (just as we previously saw with Max and then ADSL2). Have a word with support.

shorn · Feb 16, 2011, 16:32:33

This was speed test just taken. (Connect via ethernet to the AEBS)

Rik · Feb 16, 2011, 16:34:33

Sadly, that falls within BT's acceptable range, so it may be harder to get BT to investigate.

shorn · Feb 16, 2011, 16:42:11

Yep, just called support. They basically said "tough" its down to BT, nothing they can do. Pretty cr*p really.

To be honest if tis is an indication, I would have been better off staying with Sky for and sucking up the slower speed. At least that stayed consistent!

Rik · Feb 16, 2011, 16:43:49

Fibre's a black box technology still, there's no self-help and little an ISP can do if it's within BT's spec.

shorn · Feb 16, 2011, 16:46:31

I suppose its one of those things that you get when you sign up early to something. Overpriced and not tested well enough. Heres hoping the service and choice will get better with time!

pctech · Feb 16, 2011, 21:13:37

I do wish BT and ISP's would call it by its proper name, VDSL, the fibre transport only extends to the cabinet, then you have to content with the DLM nonsense.

A real fibre connection would run at 100 Meg or more consistently.

shorn · Feb 16, 2011, 22:54:55

Would the super pro package make a difference bearing in mind it gives you priority over ADSL traffic?

I would consider it although I'm kinda loathed to hand over more money for the added benefit!

Rik · Feb 17, 2011, 00:27:19

I've not tried vDSL, but on ADSL, the business package, which has the same priority, definitely showed advantages.

.Griff. · Feb 17, 2011, 00:56:03

VDSL2 Rik, not VDSL

Rik · Feb 17, 2011, 00:59:07

How about VDSLx?

.Griff. · Feb 17, 2011, 00:59:48

Go on then.. I'll let you have that one

Rik · Feb 17, 2011, 01:00:16

pctech · Feb 17, 2011, 18:13:02

Quote from: .Griff. on Feb 17, 2011, 00:56:03
VDSL2 Rik, not VDSL

The 2 button on my keyboard wasn't working

Rik · Feb 17, 2011, 18:19:20

As in GOTO?

pctech · Feb 17, 2011, 18:20:03

shorn · Feb 17, 2011, 19:18:50

Ok, still bit confused by this...

I had a carpet fitted today so all my kit was taken out and unplugged, and has all now been put back. Thought it would be interesting to see what speeds I was getting today.

Did a BT Speedtest and its up to 25mb down, and 5up. Thats a bit closer to what it was, however... when I go to download something (via newsgroups so it should max out my connection, it starts a bit higher, but gradually (over a minute) drops back down to near dead on 1000 KB/sec. Now that speed is certainly not indicative of a 25mb connection. It's like the newsgroup downloads has been throttled? Is there another way I can test downloading a file to see if it happens form somewhere else on the net?

shorn · Feb 17, 2011, 19:20:33

I take it back, Im a complete dumbass!

Had my newgroup client set to throttle at 1000kbps. What a knobber.

Lance · Feb 17, 2011, 21:40:34

an easy one for us to sort!

Rik · Feb 18, 2011, 10:58:25

Thanks for letting us know, Shorn.