Awful service recently

[Westy]

Over the past week I have been suffering constant disconnects (Ranging from 6+ in one hour, to just 3 or 4 a day), slow speeds, and still packet loss(still).

Anyone else having the same problem? If I am the only one then I guess I will start uploading all my test results again.

[Steve]

Westy,I don't know of any widespread IDNet issues recently.

[Lance]

Are the disconnects syn or ppp? I've going to guess sync which means it's a problem local to your line between your exchange and your house.

[Westy]

Are the disconnects syn or ppp? I've going to guess sync which means it's a problem local to your line between your exchange and your house.

How do I find out?

[Westy]

How do I find out?

Would love to know as since this thread I have been disconnected four times! Getting a bit silly now

[Ted]

Would love to know as since this thread I have been disconnected four times! Getting a bit silly now

Check in the router logs, that should throw some light on it. Also, is it the Broadband or internet light on the router that changes during a disconnect? The internet light would generally be a PPP issue.

[Westy]

Check in the router logs, that should throw some light on it. Also, is it the Broadband or internet light on the router that changes during a disconnect? The internet light would generally be a PPP issue.

Code Select Expand

Mon, 2011-03-14 23:01:03 - LCP down.
Mon, 2011-03-14 23:01:06 - Initialize LCP.
Mon, 2011-03-14 23:01:07 - LCP is allowed to come up.
Mon, 2011-03-14 23:01:24 - CHAP authentication success
Mon, 2011-03-14 23:21:01 - LCP down.
Mon, 2011-03-14 23:21:04 - Initialize LCP.
Mon, 2011-03-14 23:21:05 - LCP is allowed to come up.
Mon, 2011-03-14 23:21:24 - CHAP authentication success
Mon, 2011-03-14 23:21:35 - Administrator login successful - IP:192.168.0.4
Mon, 2011-03-14 23:21:38 - UDP Packet - Source:80.239.188.31,1119 Destination:212.69.49.108,65041 - [DOS]
Mon, 2011-03-14 23:54:21 - LCP down.
Mon, 2011-03-14 23:54:24 - Initialize LCP.
Mon, 2011-03-14 23:54:24 - LCP is allowed to come up.
Mon, 2011-03-14 23:54:38 - Administrator login successful - IP:192.168.0.4
Mon, 2011-03-14 23:54:44 - CHAP authentication success
Mon, 2011-03-14 23:54:59 - UDP Packet - Source:208.111.171.82,27017 Destination:212.69.49.108,60791 - [DOS]
Tue, 2011-03-15 00:45:34 - Administrator login successful - IP:192.168.0.4

Logs from the most recent set of disconnects.

[Simon]

Sorry to ask more questions, but posting your router stats might also be useful, then someone can hopefully help you in the morning. 

[sparkler]

is anyone digging up a pavement near you because when my router logs look like that someones digging up the pavement

[Rik]

It's definitely a local problem, Westy, you're losing sync. What else is connected to the phone line?

[Ted]

I thought "lcp down" was a loss of connectivity to the ISP?

[Rik]

I thought that sequence was typical of a Netgear resync, Ted. Routerstats is called for.

[Steve]

I thought "lcp down" was a loss of connectivity to the ISP?

It is usually but I don't think modern Netgears can tell the difference in the log

[Ted]

It is usually but I don't think modern Netgears can tell the difference in the log

Haven't used a Netgear for many years, so you're probably both right. I expect support would know for sure.

[Rik]

They would.

[Lance]

Either way, its a local issue. If its just PPP then its going to be work at the exchange or on the route to IDNet (given there isn't widespread reports, I expect exchange work), if its sync, then its between exchange and user.

As has been said, running routerstats should give the answer.