Security warning from Play.com - anyone else?

JB · Mar 22, 2011, 09:24:21

Just received the attached. Did anyone else get one. There are none of the usual graphics but the headers look genuine FWIW?

Ray · Mar 22, 2011, 09:29:18

Yes, I've received it this morning as well.

Simon · Mar 22, 2011, 10:07:02

Nothing here yet.

RichR · Mar 22, 2011, 10:23:31

I've had one as well

talos · Mar 22, 2011, 10:29:19

Me Too

zappaDPJ · Mar 22, 2011, 10:56:42

Me as well. I don't recall giving play.com permission to pass on my details to a marketing communications company.

gizmo71 · Mar 22, 2011, 11:12:41

I had some spam sent to the disposable address I use for play.com so I half expected it... It's actually quite good to know that they're on the ball... but bad that they'd given the address to a third party.

Simon · Mar 22, 2011, 11:18:17

zappaDPJ · Mar 22, 2011, 11:27:31

You are not worthy

Simon · Mar 22, 2011, 11:32:07

Lance · Mar 22, 2011, 12:13:13

I've had it too. Oh, and I had the warning from Play!

zappaDPJ · Mar 22, 2011, 12:32:19

Nasty, have you tried an ointment?

JB · Mar 22, 2011, 13:26:47

Quote from: zappaDPJ on Mar 22, 2011, 10:56:42
Me as well. I don't recall giving play.com permission to pass on my details to a marketing communications company.

Nor did I, but it is inevitable I guess. I just use a throw away Gmail address for firms like Play and Amazon.

Niall · Mar 22, 2011, 14:00:29

I find this a little too much of a coincidence. They announce play may be having difficulties with new rulings coming out regarding where their warehouses are then they get hit by a security breach. Makes me wonder if this sort of thing is from rivals.

David · Mar 22, 2011, 14:44:31

I got mine last night not too bothered just take a little care I think Niall has a point but Im not pulling my hair out just yet

Rik · Mar 22, 2011, 15:33:09

I rarely play, I more often explore the Amazon.

David · Mar 22, 2011, 15:45:17

Oh I never play I have bought from them though

Niall · Mar 22, 2011, 17:51:34

It's very rare that I use Play. If I'm not bothered by longer delivery dates, then I don't mind, but they are rarely cheaper than their rivals. At least for the things I want anyway.

gizmo71 · Mar 22, 2011, 22:40:21

On the odd occasions I buy new I often do so from Play as they don't load the price with postage charges, but these days I buy most stuff nearly new from Amazon marketplace.

Had a second email today as follows

QuoteDear Customer,

As a follow up to the email we sent you last night, I would like to give you some further details. On Sunday the 20th of March some customers reported receiving a spam email to email addresses they only use for Play.com. We reacted immediately by informing all our customers of this potential security breach in order for them to take the necessary precautionary steps.

We believe this issue may be related to some irregular activity that was identified in December 2010 at our email service provider, Silverpop. Investigations at the time showed no evidence that any of our customer email addresses had been downloaded. We would like to assure all our customers that the only information communicated to our email service provider was email addresses. Play.com have taken all the necessary steps with Silverpop to ensure a security breach of this nature does not happen again.

We would also like to reassure our customers that all other personal information (i.e. credit cards, addresses, passwords, etc.) are kept in the very secure Play.com environment. Play.com has one of the most stringent internal standards of e-commerce security in the industry. This is audited and tested several times a year by leading internet security companies to ensure this high level of security is maintained. On behalf of Play.com, I would like to once again apologise to our customers for any inconvenience due to a potential increase in spam that may be caused by this issue .

Niall · Mar 22, 2011, 22:47:08

Does that mean they'll want this yacht back?

drummer · Mar 22, 2011, 23:02:48

I've been using play.com for several years and haven't received one of these emails. Nobody loves me...

Simon · Mar 22, 2011, 23:21:25

Nothing for me yet, either. Play.com was my very first online shopping experience, and I bought the Highlander DVD. Loyalty counts for nothing these days.

Lance · Mar 22, 2011, 23:24:37

I've had the second email tonight as well. I've not used them for a while but do occasionally as I get an additional discount through work.

zappaDPJ · Mar 22, 2011, 23:55:03

I've also received and welcomed the second email as it removed some of the doubts I was having about ordering from them again.

Lona · Mar 23, 2011, 03:06:52

I've now received two also