Rubbish connection today

[ou7shined]

It's a case of BT using all their staff to install fibre and ignoring adsl line faults.  They can't afford to pay them overtime or stretch them to cover.  Another example of a "great British company abusing their customers (ISP's) just because they can.  Why is it only the Big British companies take such liberties with the people who pay their wages, it doesn't happen so much in other countries.

So now is not a good time to be with a small ISP?

[pctech]

I use a WBMC connection with Zen and have not had any downtime but a few resyncs, traffic for my connection is backhauled to Telehouse too.

I'm beginning to think BT don't like IDNet that much and thus are causing trouble for them, maybe Simon/Tim asked too many questions.

[Lance]

I'm struggling to connect from my work connection to anything at IDNet. Forum took several attempts to get to, IDNet's main website is really really slow and webmail isn't worth bothering about. Additionally, going through to my server at home is very slow.

[ou7shined]

[pctech]

Logged into my home router from work and all appears ok.

[Gary]

Things are better if I use Idnets DNS but some sites still have issues loading stuff from akamai etc  Support say there is no issue though 

[Gary]

What DNS are you using?

[Simon_idnet]

Hi ou7shined

I've had a look at your circuit and your problem may well be caused by a saturated upstream - you are uploading more MB's per hour that you are downloading and this pattern is consistent 24 hours a day. Do you have any P2P software running? If not then I'd recommend a through virus scan.

Best way to check this would be to disconnect your PC from your router, give your router a reboot and then leave it connected for an hour or so (while you check over the PC perhaps?) and then have a look at your BQM graph again.

[Lance]

Just took four attempts to get the forum to load this page but pings whilst waiting come back fine. 

Code Select Expand


P:\>ping www.idnetters.co.uk

Pinging www.idnetters.co.uk [212.69.36.118] with 32 bytes of data:

Reply from 212.69.36.118: bytes=32 time=3ms TTL=51
Reply from 212.69.36.118: bytes=32 time=3ms TTL=51
Reply from 212.69.36.118: bytes=32 time=5ms TTL=51
Reply from 212.69.36.118: bytes=32 time=3ms TTL=51

Ping statistics for 212.69.36.118:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 3ms, Maximum = 5ms, Average = 3ms


Code Select Expand


P:\>tracert www.idnetters.co.uk

Tracing route to www.idnetters.co.uk [212.69.36.118]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  10.133.104.1
  2    <1 ms    <1 ms    <1 ms  10.132.1.25
  3     1 ms     2 ms     1 ms  10.132.1.98
  4    <1 ms    <1 ms    <1 ms  10.132.44.68
  5     1 ms     1 ms    <1 ms  94.101.168.2
  6     6 ms     6 ms     5 ms  94.101.168.249
  7    16 ms    21 ms    16 ms  ge-5-1-670.ipcolo2.London1.Level3.net [212.113.1
0.221]
  8    43 ms    11 ms    13 ms  ae-2-52.edge3.London1.Level3.net [4.69.139.105]

  9    14 ms    14 ms    14 ms  te8-2.mpd02.lon01.atlas.cogentco.com [130.117.14
.197]
10     6 ms     6 ms     8 ms  te3-3.ccr01.lon02.atlas.cogentco.com [130.117.1.
17]
11     *        *        *     Request timed out.
12     2 ms     2 ms     2 ms  149.6.148.206
13     3 ms     3 ms     2 ms  redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
14     3 ms     2 ms     3 ms  redbus-gw1-fa2-0-300.idnet.net [212.69.63.225]
15     3 ms     3 ms    14 ms  cpanel3.idnet.net [212.69.36.118]

Trace complete.


[Gary]

No issues getting to the forum from my end Lance but something is slow loading to i33.photobucket.com

[sobranie]

Amazon ..... dead slow.
Email ...... dead slow.
Some sites ...... quite normal to 'I give up'
BTCheck shows me to exchange at 19938 which I regard as good but where it goes after that God only knows.

[Gary]

Takes me a few attempts still to get to some sites like digital spy, I have no idea why things are acting weird unless there is a major routing issue somewhere in the world of the ineternet, for which I have no knowledge, but its lovely and warm outside.

[Simon_idnet]

Alert just in from BT: http://www.idnet.net/support/status.jsp

Note that they "Detected" at 02:37 but only alerted us at 14:45 !

[Gary]

Alert just in from BT: http://www.idnet.net/support/status.jsp

Note that they "Detected" at 02:37 but only alerted us at 14:45 !

Would that affect some of us on 20CN Simon? Nice of BT to let you know nice and early 

[Gary]

Re-updating my firmware seems to have cured my issue so far 

Edit: still having issues with dns lookups

[Rik]

Amazon ..... dead slow.
Email ...... dead slow.
Some sites ...... quite normal to 'I give up'

That's the sort of pattern I'm seeing, Rick, Amazon is fine one minute, dead slow or even times out the next. Is you email 1&1 by any chance?

[sobranie]

That's the sort of pattern I'm seeing, Rick, Amazon is fine one minute, dead slow or even times out the next. Is you email 1&1 by any chance?

Mozilla thunderbird Rik.  Question is ....... is BT on a purge of all smaller ISP's???  otoh, I'd rather scrap my 'puter than join any of the big outfits and that's a fact (r) fact!!!

[Rik]

I meant the provider, Rick. My IDNet accounts are all fine, but my 1&1 accounts are acting up. AS to BT, you might think that, I couldn't possibly comment.

[Rik]

If anyone is experiencing problems, still, it would help if they can list the affected sites. Thanks.

[sobranie]

I meant the provider, Rick. My IDNet accounts are all fine, but my 1&1 accounts are acting up. AS to BT, you might think that, I couldn't possibly comment.

xxxxx@idnet.com Rik tho. it seems to be OK now

[Gary]

Amazon is not always loading properly, some Akamai.net stuff for Amazon seems to slow it down, here I had an issue with Photobucket loading someone's signature, odd glitches with Facebook and sometimes Digital spy as well. Thing is a few seconds later and its ok.. Digital spy gets stuck for me on i.cdnds.net Deviart art loads but never finishes sometimes as well because of sh.deviantart.net but next time you go there they are fine, Youtube and google have no issues with at all, nor my bank NatWest.

[Rik]

Same sort of pattern as I'm seeing, Gary.

[Rik]

xxxxx@idnet.com Rik tho. it seems to be OK now

Odd, Rick. 'Internal' stuff has never been a problem for me.

[zappaDPJ]

Hmmm, seems I'm been affected by this now. http://www.deviantart.com/ won't load at all.

[Gary]

Hmmm, seems I'm been affected by this now. http://www.deviantart.com/ won't load at all.

Mines now stuck on th.05.deviantart.net  The main site loads its all the background stuff that grinds it to a halt