Rubbish connection today

Started by ou7shined, Apr 05, 2011, 20:24:27

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Gary

Quote from: Steve on Apr 06, 2011, 19:23:57
Or it can't find the UK one :dunno:
Right now it feels like IDnet can't find the UK one Steve  ;)
Damned, if you do damned if you don't

Steve

At the moment my problem sites and others are loading absolutely fine :fingers:
Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

Gary

Quote from: Steve on Apr 06, 2011, 19:29:24
At the moment my problem sites and others are loading absolutely fine :fingers:
What DNS are you using Steve?
Damned, if you do damned if you don't

Steve

Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

Gary

Damned, if you do damned if you don't

Steve

Google,OpenDNS and IDNet DNS are fine for me as well at present.
Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

Gary

Quote from: Steve on Apr 06, 2011, 19:34:11
Google,OpenDNS and IDNet DNS are fine for me as well at present.
Norton DNS seems the fastes for me again and is working ok now, cheers Steve.  :thumb:
Damned, if you do damned if you don't

ou7shined

Quote from: Gary on Apr 06, 2011, 14:19:47
What DNS are you using?
212.69.40.3 .... I think, at least that's what my router says is the primary one (secondary = 212.69.36.3).

Quote from: Simon_idnet on Apr 06, 2011, 14:25:54
Hi ou7shined

I've had a look at your circuit and your problem may well be caused by a saturated upstream - you are uploading more MB's per hour that you are downloading and this pattern is consistent 24 hours a day. Do you have any P2P software running? If not then I'd recommend a through virus scan.

Best way to check this would be to disconnect your PC from your router, give your router a reboot and then leave it connected for an hour or so (while you check over the PC perhaps?) and then have a look at your BQM graph again.

I switched off my laptop this afternoon but I then found out that my girlfriend (who likes to d/l daft wee games) has a p2p program running on her laptop. But looking at the network activity gadget I have running on her's it's only uploading at a few Kb/s so I can't see how it's choking the line though. I'm not going to reboot the router just yet. I'm fed up doing it all the time to find faults on my line only to discover that the router is fine - it takes so long to reconfigure it every time. As usual I will just ride this out until it fixes itself. Looks like my pings are on the up now too. ::)
Rich.

Klaatu barada nikto!

jameshurrell

Not sure if this is related - prob not -  but just took a look at the BQM for 4 lines I work with. 3 are with IDnet and 1 is with BT business. The IDNet ones are showing packet loss and increased latency since 7pm. The BT line is not:

IDNet - 20CN (this is a new line, and DLM kicked it over to interleaved last night  :bawl:):



IDNet - 20CN



IDNet - 21CN



BT line - 20CN (this is a horrid line - syncs at less than a meg, but is in the same physical location as the first graph)







Steve

Mine looks very similar

adslmax IDNet

Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

sof2er

What you could do ou7shined instead of restarting your router is at night when you sleep disconnect all ethernet cables from the router and in the router configuration page disable wireless (if that's not possible then just change the wireless password).

Now after a few hours plug everything in and check the TBB graph, this will ensure no device is connected to the router. (You can confirm with netgear routers by looking at the "attached devices" which will show you the DHCP leased, it should show up as none).

This won't disconnect the router or lose synch, the router itself will still have internet connectivity and therefore TBB monitor will keep working.

@TBB Graphs

Yes I seem the same on my 21CN (FTTC) line, http://www.thinkbroadband.com/ping/share-large/ff1d69732d1703271905554d06a9f90f.png.

I would guess alot of IDNet users are online and surfing, downloading and thats why the packet loss is increasing.

jameshurrell

Quote from: Steve on Apr 06, 2011, 20:41:42
Mine looks very similar

Seems to be tailing off now whatever it was...  ???

Simon_idnet

I've been adjusting the routing to bypass Cogent but I had set it so that the BQM had to traverse a rather roundabout route to reach us, fixed now.

Technical Ben

Quote from: zappaDPJ on Apr 06, 2011, 17:20:56
Hmmm, seems I'm been affected by this now. http://www.deviantart.com/ won't load at all.
Fine here. (Not read if it's been fixed/updated yet :P )
I use to have a signature, then it all changed to chip and pin.

jameshurrell

Quote from: Simon_idnet on Apr 06, 2011, 20:50:14
I've been adjusting the routing to bypass Cogent but I had set it so that the BQM had to traverse a rather roundabout route to reach us, fixed now.

Thanks for the info Simon.

Gary

So what happened yesterday with the Idnet line? Simon mentioned Cogent but I am none the wiser really.
Damned, if you do damned if you don't

Simon_idnet

I don't think that there was anything wrong with BT or our line from them. I think that there was packet loss in Cogents network. Once we had routed around them the symptoms seems to abate.

Gary

Quote from: Simon_idnet on Apr 07, 2011, 07:54:55
I don't think that there was anything wrong with BT or our line from them. I think that there was packet loss in Cogents network. Once we had routed around them the symptoms seems to abate.
Cheers Simon  :thumb:
Damned, if you do damned if you don't

armadillo

I second Gary's cheers. Thanks for the info, Simon (and for the workaround!).

esh

Apologies for the late response but yes, the Cogent work around was instantly notable here and has been absolutely fine since. Many thanks, Simon.
CompuServe 28.8k/33.6k 1994-1998, BT 56k 1998-2001, NTL Cable 512k 2001-2004, 2x F2S 1M 2004-2008, IDNet 8M 2008 - LLU 11M 2011

Simon

It's nice to see people acknowledging when problems have been solved - thanks, Esh.  
Simon.
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This post reflects my own views, opinions and experience, not those of IDNet.

Technical Ben

Only had a blip myself, so whatever you did, got it fixed before I next used the net. :)
If we had to use BT, we would not even get through to a human, in the time it takes IDNet to get a fix!  :thumb:  :o
I use to have a signature, then it all changed to chip and pin.