Ready to jump... Do I go for Business or Home package?

jm_paulin · Apr 08, 2011, 08:19:40

But few question....

Reading about the two, differences are:
- Peak time & no peak time allowance for Home package (seems like there is no such a difference for business). Off-peak is [ midnight - 9am ], but I am not really heavy download. My need is mostly work (VoIP, email, remote desktop) & iPlayer like stuff (and I do not watch much TV after midnight).
- QoS with Business package. I use VoIP quite a lot, so will this really make a difference? This is probably the same backbone/switches for everyone behind, so where does this leave the Home package?
- And what happen when you go over the allowance ?

Thanks

JM

Rik · Apr 08, 2011, 09:48:12

Hi JM

AFAIK, there is no peak/off-peak on a business package, but I'd suggest asking to be sure. Can't help you on the QoS issue, unfortunately, but if you go over your limit, it costs you £1/GB for the extra used - you are not throttled or in any other way penalised. IDNet will warn you by email if you're likely to go over and you can subscribe to the RSS feed to get a daily usage and projected usage report.

jm_paulin · Apr 08, 2011, 10:09:12

Ok,

So if I go with Home for now, can I then upgrade to a higher Home package, or a Pro package if needed?

Thanks

Rik · Apr 08, 2011, 10:09:46

You can.

Glenn · Apr 08, 2011, 10:10:54

With the VAT increase I think it's £1.02/Gb now, unless IDNet have absorbed the increase.

Rik · Apr 08, 2011, 10:11:25

Good point.

Simon · Apr 08, 2011, 10:33:10

An extra 2p?? Sod that, I'm off!

Rik · Apr 08, 2011, 10:39:38

Ray · Apr 08, 2011, 10:40:04

Glenn · Apr 08, 2011, 10:44:22

Download an extra terabyte, then pay that exta 2p.

jm_paulin · Apr 08, 2011, 13:26:14

Ok, pennies aside, I made the order.....

Then not even 2 hours later, BT called me explaining why I should go with them, and why IDNet cannot supply me with FTTC. So:
- Is BTjust plain stupid?
- Or are BT bullying sales technics not a thing of the past yet?

Just wonder how `legal` that even is. Surely BT cannot called any potential customer who decided to use someone else (i.r. not BT Infinity) and propagate lies about my selected suppliers... or can they?

Glenn · Apr 08, 2011, 13:39:55

It does seem to be mighty coincidence doesn't it. Support maybe interested to learn that BT are tapping up potential customers, once an order has been placed.

pctech · Apr 08, 2011, 13:56:50

Quote from: Simon on Apr 08, 2011, 10:33:10
An extra 2p?? Sod that, I'm off!

Who asked for you to put your 2 pence in

Simon · Apr 08, 2011, 14:18:59

Bill · Apr 08, 2011, 14:23:27

Quote from: Glenn on Apr 08, 2011, 10:10:54
With the VAT increase I think it's £1.02/Gb now

So it is... I hadn't spotted that

Anton · Apr 10, 2011, 18:02:49

Quote from: Rik on Apr 08, 2011, 09:48:12

Can't help you on the QoS issue

I work from home and use a Sipgate VOIP line on a home package. It's flawless, QOS isn't an issue at all, even with all the usual family activity and my VPN connection rolling in the background. I don't think you'll see any problem at all.

--
Anton.