Slow Speeds

Tacitus · Apr 11, 2011, 10:04:45

Anybody else finding slow speeds today? I'm getting 660kps on a 1750 profile with both up and downloads desperately slow..

FWIW I'm in the East Mids

Rik · Apr 11, 2011, 10:07:25

Normal speeds here, Tac. Nothing showing on the network status page.

Glenn · Apr 11, 2011, 10:09:45

All fine here in Berkshire

Ray · Apr 11, 2011, 10:14:47

No problems here, Tac, I'm in Leicestershire.

Gary · Apr 11, 2011, 11:00:42

No issues here either.

Simon · Apr 11, 2011, 11:22:55

Fine here.

Tacitus · Apr 11, 2011, 12:02:23

Back up to 1250 - better but still low, as I normally get around the 1450-1600 mark on a 1750 profile with iDNet. I'll give it 24 hours and if it doesn't get back up to normal I'll have a word with support.

netn00b · Apr 11, 2011, 13:08:00

very slow here in devon to today

.Griff. · Apr 11, 2011, 13:15:19

Fine here today -

Aaron · Apr 11, 2011, 17:02:20

Web browsing is speedy but Youtube is quite fail at the moment, has to buffer on 480p/720p content. It's only going at a measly 40kb/sec or just stops. This video for example: http://www.youtube.com/watch?v=UtThOrlXxV0

pctech · Apr 11, 2011, 17:08:22

Try loading the content, close the browser and then go back to it, it should have copied to a server that is geograpically nearer.

.Griff. · Apr 11, 2011, 17:26:35

Quote from: Aaron on Apr 11, 2011, 17:02:20
Web browsing is speedy but Youtube is quite fail at the moment, has to buffer on 480p/720p content. It's only going at a measly 40kb/sec or just stops. This video for example: http://www.youtube.com/watch?v=UtThOrlXxV0

Try - http://www.youtube.com/my_speed

See what it comes back with.

Aaron · Apr 11, 2011, 17:57:21

Quote from: .Griff. on Apr 11, 2011, 17:26:35
Try - http://www.youtube.com/my_speed

See what it comes back with.

The graphs look OK. On the test video 360p maxed out my connection speed at 475kb/sec, but 720p it has gone down to 30kb/sec and buffers all the time.

The browser restart did improve speeds somewhat on the video I linked but still had to buffer every now and then.

gazzthompson · Apr 12, 2011, 17:56:44

My youtube is also embarrassingly slow today

wecpcs · Apr 12, 2011, 22:59:09

Quote from: Tacitus on Apr 11, 2011, 10:04:45
Anybody else finding slow speeds today? I'm getting 660kps on a 1750 profile with both up and downloads desperately slow..

FWIW I'm in the East Mids

I am getting terrible speeds tonight around 1.5Mb, whereas normally it is around 6-6.5Mb 24/7 with a max connection of 8128/448 with a profile of 7150. Our exchange is a small rural one and is not congested. I would seriously think of jumping ship back to Zen, because of all the recent problems, but at the moment our local parish councils for Eastchurch, Leysdown and Warden Bay on Sheppey have been given money to get the next generation broadband speeds hopefully fibre in the very near future and they are currently out to tender, so we do not know whether it will be an open or closed system yet. Our exchange Leysdown as well as Eastchurch are only Market 1 with no hope for for ADSL2+ or LLU, whereas Sheerness and Minster both have an LLU presence.

Colin

Lance · Apr 12, 2011, 23:02:03

How do you know your exchange isn't congested?

wecpcs · Apr 12, 2011, 23:10:11

Quote from: Lance on Apr 12, 2011, 23:02:03
How do you know your exchange isn't congested?

Because I have checked on the status of it online and the fact that on our exchange there is not a large number of subscribers on it and the fact that there is a large number of very elderly people, relatively no businesses and no schools. It has been fine recently, but this is the first time I have checked my downloads speeds for a couple of weeks, because I thought it was going rather slow with all these MS updates, 22 for my Win7 PC and 14 for my WHS.

Colin

Lance · Apr 12, 2011, 23:20:13

The fact that your exchange is small just means BT would use a smaller backhaul, or even link it to a bigger exchange. It's also worth noting the status checkers are often out of date or bluntly incorrect.

I expect the web to slow down over the next two weeks due to the school holidays (in this part of the world at least).

zappaDPJ · Apr 13, 2011, 00:53:46

I've not noticed any change in throughput as such but speeds after midnight can be pretty erratic for me varying from full tilt to this...

It doesn't normally go that low, it could be due to engineering works I suppose. Around an hour ago it was 28545 Kbps according to a BT Speedtest. By amazing coincidence, now that my speed has dropped, the BT Speedtest won't return a result

noggin77 · Apr 13, 2011, 14:10:40

I have had a speed problem for about a week now since a wireless router reboot (A visitor accessed our home network for a day and at one point the router stopped working properly. Its all OK again now).

Using BT Speedtester regularly since, the download speed is stuck around 1000Kbps but the DSL Connection rate is 7648Kbps. How much longer before the speed picks up. I thought it was 3-5 days max.? I live in Letchworth, Herts, original home of IDNET. Before all this problem I was getting around 3500Kbps download speed.

Steve · Apr 13, 2011, 16:40:12

Do you know from the BT speedtest what your IP profile is? The IP profile is what determines the max throughput and not the connection rate.

noggin77 · Apr 13, 2011, 21:41:37

IP Profile 1000Kbps

Steve · Apr 13, 2011, 22:09:27

The IP profile should rise initially over a matter of hours since your quoted sync rate is very much higher, the rate of increase slows as the IP profile moves towards the sync rate hence the the max change takes several days. If it doesn't rise either your connection is not stable i.e repeated resyncs or as sometimes happens it's stuck (contact support) and it needs a kick.

noggin77 · Apr 14, 2011, 18:11:56

Steve,

I contacted IDNET who said that what they could see on the line was not the same as my BT Speed test results. They got BT to wave their magic wand and now I am getting 6Mbps. Twice as fast as it has ever been!

So many thanks.

Steve · Apr 14, 2011, 18:21:56

NP