SMTP Server Configuration Errors

MarlyM · Apr 16, 2011, 11:55:22

Is anyone else having problems sending emails (through smtp.idnet.com)?

I'm getting: Server error: '451 4.3.5 Server configuration problem'

Any ideas/fixes?

Thanks,

Lona · Apr 16, 2011, 12:13:42

Same here but it has corrected itself for now

I have been having this problem over the last few days.

David · Apr 16, 2011, 13:02:42

Me too it works then it stops

Magic Foundry · Apr 16, 2011, 13:07:38

Same problem here, just started about an hour ago.

MarlyM · Apr 16, 2011, 13:20:09

Ah,

Not just me then.

Will see how it goes (not working yet).

peterbeaumont · Apr 16, 2011, 13:22:09

Same problem here...

Simon · Apr 16, 2011, 14:16:31

I'm having problems too. Not a great weekend for IDNet, is it?

Steve · Apr 16, 2011, 14:20:25

I've emailed support

mouthrush · Apr 16, 2011, 14:50:46

Also getting same error...

peterbeaumont · Apr 16, 2011, 15:08:25

Still broken here...it's been a while...

peterbeaumont · Apr 16, 2011, 15:10:50

Server: 'smtp.idnet.com', Protocol: SMTP, Server Response: '451 4.3.5 Server configuration problem', Port: 25, Secure(SSL): No, Server Error: 451, Error Number: 0x800CCC79

esh · Apr 16, 2011, 15:19:02

Thanks for this confirmation. Users have reported a sporadic issue here as well, I have been trying to trace it down.

Simon · Apr 16, 2011, 15:44:24

Couldn't send an email from my IDNet address, so have sent one from an alternative, and have also left a phone message.

David · Apr 16, 2011, 16:08:21

we appreciate all you are doing ,

Tim_idnet · Apr 16, 2011, 16:21:12

Hi All,

This maybe related to one of core network routers which has been misbehaving today - we're investigating and aim to have this resolved ASAP. Apologies for the inconvenience. In the meantime, if you are experiencing issues sending mail via smtp.idnet.com then please use our other SMTP server - smtp.idnet.net.

Tim

Steve · Apr 16, 2011, 16:33:00

Thanks for the info Tim.

Simon · Apr 16, 2011, 16:52:32

Cheers, Tim. Ignore my PM!

David · Apr 16, 2011, 16:53:58

Simon · Apr 16, 2011, 16:57:28

Seems he did.

David · Apr 16, 2011, 17:07:58

Its grand when at least our minds are in sync

MarlyM · Apr 16, 2011, 18:30:23

Wooo!

That worked.

Thanks.

David · Apr 16, 2011, 18:35:46

I hope you are not laying back smoking after that

Tim_idnet · Apr 16, 2011, 19:44:39

Hi All,

Quick update to confirm that the intermittent issue today with accessing smtp.idnet.com was due to a software bug in one of our core network routers - this has now been fixed. Apologies again for the inconvenience.

Tim

David · Apr 16, 2011, 19:45:30

Thanks Tim I have a router like that

Simon · Apr 16, 2011, 20:26:25

Thanks Tim.