Connection problems

[Kitty]

Hi,

I've had problems with fluctuations in my connection and people on this forum have been very helpful in the past but I get a bit bogged down by trying to work out what the problem is, even with your help, and I give up! When the connection is running more smoothly, it is easy to let it go but it is happening a lot again and you recommended a new router before, I think.

We run one desktop and one laptop in a different room away from the router-these we have a problem with. When I use my other laptop in the same room as the router-all is fine.

I am on the Homelite package and the router is from Idnet and is a Netgear-about 5-6 years old.

If it is necessary to upgrade the router, which would you recommend?

I would be grateful for your suggestions as to what the problem could be-in as simple terms as poss please!

[Simon]

A simple first step might be to reposition the router, even by just a few inches, as it sounds like the wireless signal is  the problem.  Someone will be along soon with some more specific diagnostics. 

[Steve]

As Simon says your either struggling with wireless range or you've got interference from neighbouring wifi networks .


For interference, inSSIDer is a Windows program which tracks  available wifi networks . It will also monitor the signal strength

http://www.metageek.net/products/inssider/?utm_campaign=Software&utm_medium=Inssider.1.2&utm_source=CheckUpdateForm

The separate non overlapping channels are 1,6,11 so pick a different channel if your on the same as a neighbour.


Other options are upgrade to N wireless you should get better coverage for 'g' devices but there is additional expense to upgrade the computers for the full benefit or try some 85mbps 'Homeplugs'  for mains networking.

[Lance]

It could be as simple as rotating the router, as some routers give a better signal in certain directions.

[Kitty]

Thanks-will have a look at that link tomorrow and also try giving the router a swivel.