Connection problem with new setup

MisterW · May 12, 2011, 20:11:34

It does seem like there were some reports of problems with the 2800 and 21CN.
This http://forums.thinkbroadband.com/dslrouter/3880073-21cn-with-dratek-2800.html seems to suggest a later firmware sorted the problems

andyman2 · May 12, 2011, 21:05:54

Yes, I did see a previous mention of problems with the router, but as far as I could see the issues were mostly with ADSL2. This exchange is just ADSL Max (Bosham). However if I can get the netgear working I will experiment with f/w on the Draytek.

Rik · May 13, 2011, 09:01:12

Let us know how it goes.

MisterW · May 13, 2011, 12:58:34

QuoteThis exchange is just ADSL Max (Bosham).

QuoteI believe this is a standard ADSL line

Oops, somehow I seem to have missed that in your earlier post.

Gary · May 13, 2011, 13:13:43

Quote from: andyman2 on May 12, 2011, 21:05:54
Yes, I did see a previous mention of problems with the router, but as far as I could see the issues were mostly with ADSL2. This exchange is just ADSL Max (Bosham). However if I can get the netgear working I will experiment with f/w on the Draytek.

Are you on the Bosham exchange? Just wondering as I am too, no problem with Netgears on it of Speedtouch.

andyman2 · May 13, 2011, 14:08:26

Well my elderly mother in law is and I will be lunch time tomorrow, with a Netgear router so I'm hoping for instant success! Thanks

Rik · May 13, 2011, 16:25:51

We'll be here.

Glenn · May 13, 2011, 16:50:13

I won't, I'm trying to hit a ball around a field with a stick.

Rik · May 13, 2011, 16:51:07

We shall think of you.

andyman2 · May 15, 2011, 17:43:38

Same problem with the Netgear router

I was unable to get thro to anyone on that number too which was a bit of a disappointment, although I expect there would have been little they could do. It would seem that the line is not correctly set up yet. Will send email to idnet to look into it. You may be able to tell, I have calmed down now. Was a little anxious yesterday!

Rik · May 15, 2011, 17:45:45

It's a bugger when this kind of thing happens at a distance. It sounds like BT hasn't done the job correctly.

andyman2 · May 18, 2011, 14:24:38

Yup, guess what problem in the exchange! Sorted very quickly once we got them involved. Perhaps I should bill them for my time and travel costs!

Thanks for everyone's input much appreciated

Until the next time

Andy

Rik · May 18, 2011, 16:15:45

Glad you got there, Andy, but you're right - BT should be as quick to compensate for their failures as they are to bill.

Niall · May 18, 2011, 23:20:53

Been busy tonight, but just noticed my router wasn't connected and checked the logs. Yep, reconnecting all night. In fact, all day

I'll turn the router off overnight and see what happens when I come home tomorrow night.