Network issue?

.Griff. · May 28, 2011, 14:56:18

Lost internet access about 10 minutes ago but router is still showing pppoe is up and I have an ip address. Anyone else seeing a problem?

(Sent from phone)

sof2er · May 28, 2011, 14:57:50

Yes, I don't know what is going on but this seems to be happening regularly now....

I know when it's exchange work (Router doesn't receive connection from exchange), but when it shows IP Addresses such as 172.16.x.x then it's always IDNet's link being down or something.

psp83 · May 28, 2011, 14:58:16

I couldn't load anything or upload anything via FTP so I guess my connection was down but router still had a connection... DNS maybe?

rgt247 · May 28, 2011, 14:58:27

Exactly the same here. Working now.

Bill · May 28, 2011, 14:59:21

Yes... partially lost most things for a few minutes.

I could access some of IDNet but practically nothing else, pings to various places wouldn't resolve.

Sounds like a nameserver had a brief sulk.

.Griff. · May 28, 2011, 15:01:03

I don't think it was a nameserver as I know as a collective we all use different DNS providers.

My Windows 7 reported no net access at all.

Bill · May 28, 2011, 15:02:03

Quote from: .Griff. on May 28, 2011, 15:01:03
I don't think it was a nameserver as I know as a collective we all use different DNS providers.

Good point

Steve · May 28, 2011, 15:02:12

I wondered why my dear wife was shouting at me from the study.

Now I know.

Danni · May 28, 2011, 15:02:51

Just came on to see what's going on, as the Be Usergroup is talking about you

http://www.beusergroup.co.uk/

psp83 · May 28, 2011, 15:03:39

Quote from: .Griff. on May 28, 2011, 15:01:03
I don't think it was a nameserver as I know as a collective we all use different DNS providers.

My Windows 7 reported no net access at all.

PC had no connection but my iPhone4 that connects through the router by wireless did and that uses google's dns (8.8.8.8)

cyprio42 · May 28, 2011, 15:05:17

Same here, again! This is getting boring, is it idnet or bt.

.Griff. · May 28, 2011, 15:05:27

Quote from: Danni on May 28, 2011, 15:02:51
Just came on to see what's going on, as the Be Usergroup is talking about you

http://www.beusergroup.co.uk/

The bottom f8lure graph on there is my connection

Steve · May 28, 2011, 15:08:22

Glad it's back up again

Inkblot · May 28, 2011, 15:08:35

Same here - down for about 15 minutes, router was showing a 172.16 address so although it reckoned I was connected I plainly wasn't connected to the right thing!

Bill · May 28, 2011, 15:12:24

Quote from: Inkblot on May 28, 2011, 15:08:35down for about 15 minutes

Odd. I was only down for two or three minutes, and still had some connectivity

tomharrison · May 28, 2011, 15:19:07

Same problem here, sync and PPP session remained up but no net access. I'm using the OpenDNS servers at the minute so it clearly wasn't a DNS problem. BTW the top f8lure graph is mine

!

All fine and dandy again now

Danni · May 28, 2011, 15:20:47

I'm glad it's all better for you

Rik · May 28, 2011, 16:02:01

I wonder if it's a repeat of the radius server glitch? I have nothing showing in my router log though this time.

rgt247 · May 28, 2011, 16:06:41

Rik
There is nothing in my router logs, no disconnections. but i could not reach facebook, twitter or google. I was like a dns error.
Is there an explanation from Idnet on what caused the problem ?

psp83 · May 28, 2011, 16:08:16

Whatever is was TBB graph shows it was over quick for my connection :

Rik · May 28, 2011, 16:11:26

Quote from: rgt247 on May 28, 2011, 16:06:41
There is nothing in my router logs, no disconnections. but i could not reach facebook, twitter or google. I was like a dns error.
Is there an explanation from Idnet on what caused the problem ?

I won't hear anything until Tuesday unless there's a major outage or it appears on the network status page.

Bill · May 28, 2011, 16:48:21

It was a weird one... the spike on my BQM is the same as Paul's and, as I said earlier, it was only a few minutes partial loss of service- sync and PPP stayed up.

If it means anything, it hit my IPv6 connection too.

From what I can remember of the things I had time to test:

idnet.com sites behaved normally (pings and web)
thinkbroadband sites resolved but timed out (pings and web). NetConnex peers with IDnet, maybe a clue?
everything else I tried failed to resolve (pings)

IDnet mailboxes were fine, my tbb and 1&1 mailboxes timed out.

sof2er · May 28, 2011, 16:54:22

Seems like IDNets internal network worked but the connection outside didn't then

esh · May 28, 2011, 16:55:13

I didn't get it this time (20CN, gw5). That said, there has been a few glitches of recent. I hope it's being looked at. I guess if it's just BT, there's nothing you can do, but it'd be nice to know.

Rik · May 28, 2011, 17:03:05

What your describing suggests a problem with routing from IDNet onwards, Bill, rather than a BT fault, I feel.

.Griff. · May 28, 2011, 17:07:56

My symptoms were different from Bills however.

Initially websites failed to load (I tried multiple websites including Idnetters and the Idnet site but all failed to load) and shortly after that Windows (7) reported there was no internet connection at all.

I could connect to the router however and this confirm their was a PPP connection and it show my normal IP address and gateway etc..

Ten minutes later it suddenly came back to life.

Rik · May 28, 2011, 17:08:34

zappaDPJ · May 28, 2011, 18:02:57

At least it was short lived.

Steve · May 28, 2011, 18:22:55

That's the same duration as mine, I missed it my wife didn't

Rik · May 28, 2011, 18:31:19

Wives miss very little, Steve.

Inkblot · May 28, 2011, 18:31:31

Mine was actually down for 10 minutes, a little less than I thought at 1st:

[Internet connected] IP address: <Normal IDNet IP>, Saturday, May 28,2011 15:04:44
[Internet disconnected] Saturday, May 28,2011 15:04:30
[Internet connected] IP address: 172.16.69.1, Saturday, May 28,2011 14:54:30
[Internet disconnected] Saturday, May 28,2011 14:54:18

I had no access to anything past my router - no IDNet sites, no BBC, no anything.

Steve · May 28, 2011, 18:36:24

Quote from: Rik on May 28, 2011, 18:31:19
Wives miss very little, Steve.

I was even doing her a favour at the time , but I still didn't escape the question "What's up with the internet?"

sobranie · May 28, 2011, 19:52:01

Quote from: Steve on May 28, 2011, 18:36:24
I was even doing her a favour at the time , but I still didn't escape the question "What's up with the internet?"

Kindly post the above in the naughty corner

Rik · May 29, 2011, 10:28:16

Simon · May 29, 2011, 13:57:51