Network issue?

.Griff. · May 28, 2011, 14:56:18

Lost internet access about 10 minutes ago but router is still showing pppoe is up and I have an ip address. Anyone else seeing a problem?

(Sent from phone)

sof2er · May 28, 2011, 14:57:50

Yes, I don't know what is going on but this seems to be happening regularly now....

I know when it's exchange work (Router doesn't receive connection from exchange), but when it shows IP Addresses such as 172.16.x.x then it's always IDNet's link being down or something.

psp83 · May 28, 2011, 14:58:16

I couldn't load anything or upload anything via FTP so I guess my connection was down but router still had a connection... DNS maybe?

rgt247 · May 28, 2011, 14:58:27

Exactly the same here. Working now.

Bill · May 28, 2011, 14:59:21

Yes... partially lost most things for a few minutes.

I could access some of IDNet but practically nothing else, pings to various places wouldn't resolve.

Sounds like a nameserver had a brief sulk.

.Griff. · May 28, 2011, 15:01:03

I don't think it was a nameserver as I know as a collective we all use different DNS providers.

My Windows 7 reported no net access at all.

Bill · May 28, 2011, 15:02:03

Quote from: .Griff. on May 28, 2011, 15:01:03
I don't think it was a nameserver as I know as a collective we all use different DNS providers.

Good point

Steve · May 28, 2011, 15:02:12

I wondered why my dear wife was shouting at me from the study.

Now I know.

Danni · May 28, 2011, 15:02:51

Just came on to see what's going on, as the Be Usergroup is talking about you

http://www.beusergroup.co.uk/

psp83 · May 28, 2011, 15:03:39

Quote from: .Griff. on May 28, 2011, 15:01:03
I don't think it was a nameserver as I know as a collective we all use different DNS providers.

My Windows 7 reported no net access at all.

PC had no connection but my iPhone4 that connects through the router by wireless did and that uses google's dns (8.8.8.8)

cyprio42 · May 28, 2011, 15:05:17

Same here, again! This is getting boring, is it idnet or bt.

.Griff. · May 28, 2011, 15:05:27

Quote from: Danni on May 28, 2011, 15:02:51
Just came on to see what's going on, as the Be Usergroup is talking about you

http://www.beusergroup.co.uk/

The bottom f8lure graph on there is my connection

Steve · May 28, 2011, 15:08:22

Glad it's back up again

Inkblot · May 28, 2011, 15:08:35

Same here - down for about 15 minutes, router was showing a 172.16 address so although it reckoned I was connected I plainly wasn't connected to the right thing!

Bill · May 28, 2011, 15:12:24

Quote from: Inkblot on May 28, 2011, 15:08:35down for about 15 minutes

Odd. I was only down for two or three minutes, and still had some connectivity

tomharrison · May 28, 2011, 15:19:07

Same problem here, sync and PPP session remained up but no net access. I'm using the OpenDNS servers at the minute so it clearly wasn't a DNS problem. BTW the top f8lure graph is mine

!

All fine and dandy again now

Danni · May 28, 2011, 15:20:47

I'm glad it's all better for you

Rik · May 28, 2011, 16:02:01

I wonder if it's a repeat of the radius server glitch? I have nothing showing in my router log though this time.

rgt247 · May 28, 2011, 16:06:41

Rik
There is nothing in my router logs, no disconnections. but i could not reach facebook, twitter or google. I was like a dns error.
Is there an explanation from Idnet on what caused the problem ?

psp83 · May 28, 2011, 16:08:16

Whatever is was TBB graph shows it was over quick for my connection :

Rik · May 28, 2011, 16:11:26

Quote from: rgt247 on May 28, 2011, 16:06:41
There is nothing in my router logs, no disconnections. but i could not reach facebook, twitter or google. I was like a dns error.
Is there an explanation from Idnet on what caused the problem ?

I won't hear anything until Tuesday unless there's a major outage or it appears on the network status page.

Bill · May 28, 2011, 16:48:21

It was a weird one... the spike on my BQM is the same as Paul's and, as I said earlier, it was only a few minutes partial loss of service- sync and PPP stayed up.

If it means anything, it hit my IPv6 connection too.

From what I can remember of the things I had time to test:

idnet.com sites behaved normally (pings and web)
thinkbroadband sites resolved but timed out (pings and web). NetConnex peers with IDnet, maybe a clue?
everything else I tried failed to resolve (pings)

IDnet mailboxes were fine, my tbb and 1&1 mailboxes timed out.

sof2er · May 28, 2011, 16:54:22

Seems like IDNets internal network worked but the connection outside didn't then

esh · May 28, 2011, 16:55:13

I didn't get it this time (20CN, gw5). That said, there has been a few glitches of recent. I hope it's being looked at. I guess if it's just BT, there's nothing you can do, but it'd be nice to know.

Rik · May 28, 2011, 17:03:05

What your describing suggests a problem with routing from IDNet onwards, Bill, rather than a BT fault, I feel.