BT Wholesale browser message

Steve · Jun 18, 2011, 12:17:35

Perhaps the router's not checking it's connected often enough

Bill · Jun 18, 2011, 12:30:15

Quote from: Steve on Jun 18, 2011, 12:17:35
Perhaps the router's not checking it's connected often enough

Quite possibly, but an FTTC connection doesn't exactly swamp you with information

It's certainly odd- a brief PPP drop (like the one Simon_Idnet reported a few days ago) is visible on the BQM as a brief spike of packet loss, but doesn't instigate a new IPv6 address (but often triggers a profile change), possibly implying that the other end wasn't too bothered about it either?

A brief sync loss looks the same on the BQM, but does show up in the log and (afaict) always gets me a new IPv6 IP... I don't claim to understand it

Bill · Jun 19, 2011, 16:03:07

BQM showed a brief packet loss spike this morning, so as a quick check I ran speedtest.net. Speed had gone up, not much- only about 400kbps but it's all welcome.

So I wondered what BT had done to my profile... nothing

Routing change maybe?

Rik · Jun 19, 2011, 16:08:36

Clean piece of fibre, Bill?

Bill · Jun 19, 2011, 16:13:47

Ah, that's it- must be all that rain in the last 24 hours

Rik · Jun 19, 2011, 16:14:03

UncleBob · Jun 24, 2011, 21:54:19

<Anti 'Tempting Fate' mode>

Just a quick update to say that I haven't seen that wretched message since taking the advice offered.

</Anti 'Tempting Fate' mode>

Simon · Jun 24, 2011, 22:27:13

zappaDPJ · Jun 24, 2011, 22:47:05

Thanks for the feedback, good to hear it's working for you

UncleBob · Sep 04, 2011, 14:29:57

OK, I have a follow-up question, if I may.

My wife's laptop has just started to show the same message (not sure why its taken this long!) and I managed to fix it using the suggestions from the posts above. However, it's also appearing on her HTC phone when she tries to browse using that. How do I go about fixing the problem on a phone?

Steve · Sep 04, 2011, 14:51:30

Sorry not got an Android based phone but it should be something along the lines of highlight the wifi connection > Menu > advanced settings > DNS settings

Glenn · Sep 04, 2011, 15:00:06

Settings - Wireless and Networking - Wi-Fi settings - advanced then scroll down to DNS settings.

UncleBob · Sep 04, 2011, 16:04:38

Thanks guys. Unfortunately the DNS1 and DNS2 options on the phone are both greyed out. I'll keep looking.

Lance · Sep 04, 2011, 17:12:03

My guess would be that there is a switch somewhere setting them to be automatically picked up. Turn that off and hopefully they won't be greyed out any more.

UncleBob · Sep 04, 2011, 17:50:17

Aaarrgghh

It's working now (I'm not mad about that, obviously) but I have no clue what I did to fix it or whether it's just decided that it will play nicely afterall.

Rik · Sep 04, 2011, 17:56:18

Computers!

.Griff. · Sep 04, 2011, 19:06:32

You can only change the DNS settings on a HTC if you assign a static IP to it otherwise the options is greyed out.