Mobile Email Question

[sparky]

Does anyone here have a Nokia E5?

Or anything similar?

I have just got myself an E5. The new E6 would have been nice, but will be way above my price range. Anyway, I am trying to get my head around email, mobile email that is. I have set up a pop3 email account on my phone to access my idnet.com email account. I can send and receive emails fine. Any emails it receives when I sync it, also get left on the server, so that when I get home, I can download them to my PC and my email client. So far so good.

However, if I delete an email from my phone, then sync the phone again, it also gets deleted from the idnet server and so is not there to download to my home pc at a later time.

Is this correct?  I always thought that deleting from one device or client, would not affect what was on the server unless you set it up as IMAP or were connected at the time.

[Ray]

You'd be better setting them up as IMAP, that's how I've done the email accounts on my Mobile, doesn't delete them from the server then.

[Simon]

Alternatively, there should be an 'advanced' option in the email settings  to leave deleted messages on the server. 

[sparky]

Ray,

But doesn't that mean, that the inbox on the phone will be synchronized with the inbox on the server, so that if I download my emails to my home PC (which takes them OFF the server), my idnet inbox is then empty, the next time I synch the phone, the inbox on that will become empty as well ?

Simon.  Yes that is what I expected but cannot find on the phone, anywhere.

[Ray]

Set your PC email client to leave a copy of messages on the server, then they should still visible to your phone.

[Simon]

I'm sure the option will be there somewhere, Sparky.  I had a Nokia N82 a while back, and it was certainly on there. 

What exactly do you want to do?  Do you want to permanently store your emails on the server, or do you download them to your PC?   If the latter, then IMAP on the phone, and POP3 on the PC is the way to go. 

[sparky]

Simon,

Yes, the latter.  When I get 5 mins I'll try yet another set up on my phone and try imap this time. Thanks.

I suppose the other option is simply not to delete any mails on my phone that I want to keep until I've down loaded them to my PC.

I've certainly explored all of the possible email mailbox settings, including advanced, and I cannot find any such option on this phone, either for "leaving mail on server" or "leaving deleted mail on server". I've looked on the Nokia forums and seen similar questions for different phones which might suggest that it's just the way it works with Nokia and Symbian now.

[Simon]

OK, I saw your post on the Nokia forums, but this one may actually have the answer.  I would assume the incoming POP3 port to be 110, as usual, but I can't say for sure on that.  Seems you need to bypass the Nokia Messaging service.

http://discussions.nokia.com.au/t5/Messaging-Email-and-Browsing/email-issue-in-nokia-e5/td-p/924425

[sparky]

Cheers for that Simon,

I'll try it and let you know.

[sparky]

Well, I actually don't know what the posting in that link is trying to say.

Perhaps I will ask the poster.  If I start to set up an email account, it never gives me an option to "ignore".

[Simon]

It seems to be saying there are two email clients on the phone, and you need to set it up with the other one.

[sparky]

Yes. Thanks Simon.

I am active on that post now.  I kind of got the bit about bypassing the Nokia Messenger, but my phone doesn't seem to give me any option to escape out of it like that post suggests.  Anyways, I'll see if any one over there can come up with anything.  It's not a deal breaker, I'll just have to remember not to delete anything that I want to review later.

[Simon]

When you set up an email account, do you get several options, such as Hotmail, Gmail, etc, and Other?  Have you tried setting it up under Other? 

[sparky]

Simon,

Yep, I got that bit. Choose between Yahoo, Google, Ovi, maybe a couple of additional ones, and Other. I set it up as other, entered all the mailbox settings manually, ie. pop.idnet.com, 110, smtp.idnet.com, 25 etc. Checked any advanced settings, but nothing about leaving mail on server or not deleting from server.

It all works fine. I can send and receive mail from my phone, no problem. If I read a mail on my phone, it is still on the server when I log on to my desktop. It's just if I delete a mail from my phone, while not connected, when I connect again, it deletes that mail from the server as well.

[Simon]

That's weird.  Hopefully you'll get some more help from your other post.  I can only say it worked with mine.