Fun with printer

[Den]

This morning I turned on the computer to work out staff wages and could not print payslips because my printer (Canon 6700D) came up with the message "Printer off line".
I restarted the computer and turned of the printer then turned the printer back on and still the same. Then I thought it must be a fault on the printer as it appeared to start up OK and made all the usual noises on the computer. I then applied the Microsoft Cure and that fixed it fine and I was able to complete the payslips on time.

The Microsoft Cure by the way is to unplug the power, leave for 10 secs and plug it back in again. 

[Lance]

I'm happy to get my payslip electronically Den

[pctech]

They tried to remove the paper payslips at work but asked them not to, I have a file with every payslip I've had since I started working.

Was just as well as it turns out my previous employer had messed up my tax.

[Lance]

Your p60 will show tax paid in the year.

At work we have just moved to e-payroll which gives 18 months of payslips and p60s.

[pctech]

Though I'm not old fashioned in many ways I do prefer to get a paper payslip each month.

[zappaDPJ]

I then applied the Microsoft Cure and that fixed it fine and I was able to complete the payslips on time.

How unfortunate for you

[Gary]

The Microsoft Cure by the way is to unplug the power, leave for 10 secs and plug it back in again. 

Still a great universal fix for so many things that loop out

[pctech]

Indeed it is Gary, though some customers start rolling about laughing when I ask them to reboot thanks to The IT Crowd.

I tell them that in quite a few cases it does help because it re-initialises the kernel and services.

[armadillo]

Indeed, indeed! A friend of mine was very impressed when I solved her printer problem by doing that a few weeks ago after she had tried for hours to get the thing to print. I usually prefer the 30 second variation of the procedure.