Help with a long line issue

Rik · Aug 08, 2011, 17:34:28

That is the test socket, I was wondering what was connected to the faceplate, but clearly nothing is, which rules out another possible cause. What filters are you using?

MisterW · Aug 08, 2011, 17:38:50

Quoteon another forum it was suggest to try a 2 wire and i have subsequently ordered one off ebay today.

It'll be interesting to see what the 2700 makes of the line. It of course will measure the real attenuation and not limit it to 63.5db.
Also it's DSL diagnostics will give us a better clue as to filter/line problems.

pilgrimkenna · Aug 08, 2011, 17:57:09

Quote from: Rik on Aug 08, 2011, 17:34:28
That is the test socket, I was wondering what was connected to the faceplate, but clearly nothing is, which rules out another possible cause. What filters are you using?

thanks, it was an advent one, have just replaced it with a brand new one that came with my netgear router. will post stats of it in a moment

thanks

Rik · Aug 08, 2011, 18:00:09

Don't make too many changes, ie force too many resyncs, in a short period, it will trigger DLM and drop your speed even further.

pilgrimkenna · Aug 08, 2011, 18:15:25

errr i think i may have done that!! swapped filters over and it hasn't come back up yet

Rik · Aug 08, 2011, 18:17:53

If it hasn't come back up, I'd suggest reverting to the older filter and see if it does then. If so, it's a faulty filter in the Netgear box.

pilgrimkenna · Aug 08, 2011, 19:07:07

ADSL Link   Downstream   Upstream
Connection Speed   416 kbps   448 kbps
Line Attenuation   63.5 db   31.5 db
Noise Margin   9.4 db   7.0 db

cavillas · Aug 08, 2011, 20:27:54

I have a dgn 2200 and it has a attenuation of 58 I put on my 2wire 2700hgv and the attenuation is now 48 and my sped has increased by 1mb/sec to 3500 from 2000, nothing else was changed and I have an old ,really old, BT main socket.

pilgrimkenna · Aug 08, 2011, 21:09:03

so there mat be hope??? signs are not good going on what you guys are saying

Rik · Aug 09, 2011, 09:31:26

Quote from: pilgrimkenna on Aug 08, 2011, 19:07:07
ADSL Link   Downstream   Upstream
Connection Speed   416 kbps   448 kbps
Line Attenuation   63.5 db   31.5 db
Noise Margin   9.4 db   7.0 db

I think DLM may have cut in and raised your target NM to 9db.

Rik · Aug 09, 2011, 09:32:11

Quote from: pilgrimkenna on Aug 08, 2011, 21:09:03
so there mat be hope??? signs are not good going on what you guys are saying

You're never going to get brilliant speeds, but I'd hope you could get up to 512k.

pilgrimkenna · Aug 09, 2011, 13:19:52

thanks

appears to have settled a bit today

ort   Status   TxPkts   RxPkts   Collisions   Tx B/s   Rx B/s   Up Time
WAN   PPPoA   3173   3190   0   390   578   01:13:36
LAN   10M/100M   226278   0   0   401   0   38:45:22
WLAN   11M/54M/145M   0   0   0   0   0   38:44:51

ADSL Link   Downstream   Upstream
Connection Speed   448 kbps   448 kbps
Line Attenuation   63.5 db   31.5 db
Noise Margin   7.4 db   7.0 db

Rik · Aug 09, 2011, 16:15:54

The noise margin figure which matters is the one immediately after a resync. That 7.4db could be a 6db resync where the noise has decreased, hence margin increased, or it could be a 9db sync where the noise has increased.

pilgrimkenna · Aug 10, 2011, 12:20:53

router arrived today, will set up tongiht, will probably need some assistance, so just a heads up if that is ok?

still been unable to test line on btspeedtest website

Rik · Aug 10, 2011, 12:22:37

We'll be here.

MisterW · Aug 10, 2011, 12:49:29

Quoterouter arrived today, will set up tongiht, will probably need some assistance, so just a heads up if that is ok?

I'd have a look at this site first http://bt2700hgv.tripod.com/ir1002700HGV.htm
That covers most of the details in setting up just about any version of the 2700. As Rik says though, we'll be here if you need any advice.

FritzBox · Aug 10, 2011, 16:16:51

Be very careful if you're tempted to flash it. As far as I'm concerned the best firmware for a long line is the SBC, but if you haven't got the right type(Original Version 1 with single SSID) then don't even think about it

pilgrimkenna · Aug 10, 2011, 16:19:57

hi got it. its dual ssid. so wasnt planning on flashing. i have connected via net cable and left phone line off for now but i get broadband connection alert come up and cant get into router settings

pilgrimkenna · Aug 10, 2011, 16:21:54

i dhould add i have lights for power ethernet and wireless all on.

pilgrimkenna · Aug 10, 2011, 16:25:40

ok into system settings

get the following for software version BT2700HGV
• Software: 5.29.117.6
• Password: Not Set

shall i test the adsl

Rik · Aug 10, 2011, 16:27:18

You've got to some time.

Enter your login details before you start.

pilgrimkenna · Aug 10, 2011, 16:36:47

little bit confused as i cant get to the router via

192.168.1.254

to enter my broadband settings, this is still before i have connected phone line up. also in my networks i am detecting one called bt business hubb and one called bt fusion both of which have the wep printed on bottom of router.

can connect to either but cant access the home page?

Rik · Aug 10, 2011, 16:42:52

It should work, it's the business hub you want. What are you seeing displayed?

Simon · Aug 10, 2011, 16:43:40

Is this a 2700? Try just typing HOME into your browser.

pilgrimkenna · Aug 10, 2011, 16:47:07

hello. strange im in now. home didnt work though ip did. have changed ppp username and bt password. broadband light flashing am waiting fof connection to come up.