iPlayer - the return

peasblossom · Sep 05, 2011, 10:54:46

Sigh. iPlayer has stopped telling me I don't have enough bandwidth but the visuals and the sound are not in sync even when I've cleared the cache. What can I do? (Downloading is not an option as that present more issues.)

Rik · Sep 05, 2011, 10:57:55

Sorry, no idea as I never use it. Does the sound or the picture 'lead'?

pctech · Sep 05, 2011, 11:34:19

Are you trying to use the SD or HD version?

zappaDPJ · Sep 05, 2011, 11:59:50

I've had this happen with iPlayer recently. On some occasions I was also getting two staggered soundtracks playing. I don't think it's an issue with iPlayer as such, I think it more likely to be caused by a browser/plug-in/driver problem. I found Firefox to be particularly prone although a recent update seems to have fixed it.

The only thing I can suggest is if you are using Firefox to try a more lightweight browser like Chrome.

peasblossom · Sep 05, 2011, 13:24:01

I'll give that go, zappa. Ta.

pctech · Sep 05, 2011, 13:32:30

I've seen the problem Zap mentioned on SeeSaw which is another on demand service, think it must be a flash/firefox issue.

Gary · Sep 05, 2011, 13:34:45

Not noticed any issues here

peasblossom · Sep 05, 2011, 17:41:17

You're doing well then, Gary.

Chrome was certainly better but still not great. I was sure it went backwards very slightly at one point! Ah well. I look forward to the upgrade that fixes it.

Gary · Sep 06, 2011, 07:41:30

Firefox is 64 bit on the Mac, no idea if that makes any difference (it shouldn't) as flash player is still 32 bit. I just watched Dr Who all the way though, well yesterday actually and it played fine

gyruss · Sep 06, 2011, 13:08:09

I'm running windows 7 64-bit, Firefox 6.01, latest version of flash, and experience no such issues on my mine. I would recommend however periodically clearing the cache in firefox, and also housekeeping temp in your windows profile.

I use iPlayer quite alot too.