Connection struggling

.Griff. · Sep 16, 2011, 19:24:56

(Posting from phone)

Sync is still up, router shows an active ppp session but I Windows is reporting no internet connection.

Simon · Sep 16, 2011, 19:25:26

My IDNet connection seems to be struggling at the moment. Websites timing out. Posting from my phone. Anyone else?

derval · Sep 16, 2011, 19:26:58

Yep connections to idnetters also
C:\Users\Admin>tracert www.idnetters.co.uk

Tracing route to www.idnetters.co.uk [212.69.36.118]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms . [192.168.2.1]
2 27 ms 26 ms 26 ms telehouse-gw2-lo1.idnet.net [212.69.63.51]
3 26 ms 26 ms 26 ms telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]

4 134 ms 228 ms 70 ms redbus-gw2-fa1-1-1003.idnet.net [212.69.63.1]
5 28 ms 26 ms 27 ms redbus-gw1-fa2-0-300.idnet.net [212.69.63.225]
6 29 ms 27 ms 27 ms www.idnetters.co.uk [212.69.36.118]

Trace complete.

C:\Users\Admin>tracert www.idnetters.co.uk

Tracing route to www.idnetters.co.uk [212.69.36.118]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms . [192.168.2.1]
2 28 ms 26 ms 27 ms telehouse-gw2-lo1.idnet.net [212.69.63.51]
3 28 ms 27 ms 27 ms telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]

4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * 27 ms 28 ms www.idnetters.co.uk [212.69.36.118]

Trace complete.

About 20 seconds between each tracert

Glenn · Sep 16, 2011, 19:27:10

Same here

lozcart · Sep 16, 2011, 19:28:01

Same thing here router has sync and PPP but cannot load any pages.

Wingnutz · Sep 16, 2011, 19:28:22

Jut dropped for 5 / 10 minutes - powered down router and all back up (for now)

Witney exchange on 01993

Wingnutz

Simon · Sep 16, 2011, 19:28:33

Mine and Griff's threads merged. Outage for approx three minutes, but seems OK now.

sobranie · Sep 16, 2011, 19:28:48

Dropped out here (SW Cornwall) from 1920 to 1925. All Ok now.

lozcart · Sep 16, 2011, 19:31:16

Back working again.

.Griff. · Sep 16, 2011, 19:31:42

Back on the PC now.

That was weird.

Glenn · Sep 16, 2011, 19:32:53

At a guess I would say one of the hostlinks fell over, but that is pure speculation.

.Griff. · Sep 16, 2011, 19:33:31

Quote from: Glenn on Sep 16, 2011, 19:32:53
At a guess I would say one of the hostlinks fell over, but that is pure speculation.

BT probably deleted something..... Again..

zappaDPJ · Sep 16, 2011, 19:35:47

I can find no evidence of an outage in my router log but it might explain why I can't relaunch a forum I've just updated.

.Griff. · Sep 16, 2011, 19:38:19

The outage was from 19:17:41 to 19:22:59.

Simon · Sep 16, 2011, 19:39:07

My router never appeared to drop the connection - or, at least, all the lights stayed green.

.Griff. · Sep 16, 2011, 19:40:01

Quote from: Simon on Sep 16, 2011, 19:39:07
My router never appeared to drop the connection - or, at least, all the lights stayed green.

It wouldn't show any evidence. (See my opening post)

Simon · Sep 16, 2011, 19:40:59

Ah...

zappaDPJ · Sep 16, 2011, 19:42:11

Quote from: .Griff. on Sep 16, 2011, 19:38:19
The outage was from 19:17:41 to 19:22:59.

Damn, so it was, I can see it on my BQM now. I didn't notice it and there are no errors listed in my FTP log. It seems I've applied an update to a forum with a few hundred files missing

Glenn · Sep 16, 2011, 19:43:08

That's what happened to my connection

.Griff. · Sep 16, 2011, 19:46:55

Quote from: zappaDPJ on Sep 16, 2011, 19:42:11
Damn, so it was, I can see it on my BQM now. I didn't notice it and there are no errors listed in my FTP log. It seems I've applied an update to a forum with a few hundred files missing

I only knew as A, I was using Teamspeak 3 at the time when it suddenly dropped and B, It automatically tries to re-connect you over and over again hence I have the exact times of the outage.

<19:17:41> You dropped (connection lost)
<19:17:41> Connection to server lost
<19:17:42> Trying to connect to server on 85.236.100.27:10377
<19:17:47> Failed to connect to server
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<19:22:50> Trying to connect to server on 85.236.100.27:10377
<19:22:56> Failed to connect to server
<19:22:57> Trying to connect to server on 85.236.100.27:10377
<19:22:59> Connected to Server: Multiplay :: MH34390

derval · Sep 16, 2011, 19:49:35

I think our connections to idnet were maintain, it was a/the route out of their servers that failed so we wouldn't have seen any error logs on our routers

JamesAllen · Sep 16, 2011, 19:51:56

Had the exact same problem. Annoyingly it was during a live Internet radio show. Grrrrr. Problems like this do choose their moments don't they.. I had to reboot my router twice but then it came back.. Luckily I didn't lose any listeners.. Just some hair.

cavillas · Sep 16, 2011, 20:25:01

C:\Users\Alfred Cavill>tracert www.idnetters.co.uk

Tracing route to www.idnetters.co.uk [212.69.36.118]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 29 ms 27 ms 27 ms telehouse-gw2-lo1.idnet.net [212.69.63.51]
3 29 ms 27 ms 28 ms telehouse-gw5-e4-400.idnet.net [212.69.63.245]
4 29 ms 28 ms 28 ms redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
5 28 ms 29 ms 28 ms redbus-gw1-fa2-0-300.idnet.net [212.69.63.225]
6 37 ms 49 ms 79 ms cpanel3.idnet.net [212.69.36.118]

Trace complete.

C:\Users\Alfred Cavill>tracert www.idnet.com

Tracing route to www.idnet.com [212.69.36.10]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 28 ms 28 ms 28 ms telehouse-gw2-lo1.idnet.net [212.69.63.51]
3 28 ms 28 ms 28 ms telehouse-gw5-e4-400.idnet.net [212.69.63.245]
4 28 ms 36 ms 28 ms redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
5 28 ms 28 ms 29 ms redbus-gw1-fa2-0-300.idnet.net [212.69.63.225]
6 29 ms 28 ms 28 ms www.idnet.net [212.69.36.10]

Trace complete.

C:\Users\Alfred Cavill>tracert www.idnetters.co.uk

Tracing route to www.idnetters.co.uk [212.69.36.118]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 29 ms 27 ms 27 ms telehouse-gw2-lo1.idnet.net [212.69.63.51]
3 28 ms 27 ms 29 ms telehouse-gw5-e4-400.idnet.net [212.69.63.245]
4 28 ms 28 ms 28 ms redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
5 28 ms 29 ms 29 ms redbus-gw1-fa2-0-300.idnet.net [212.69.63.225]
6 30 ms 29 ms 29 ms cpanel3.idnet.net [212.69.36.118]

Trace complete.

Simon_idnet · Sep 16, 2011, 21:25:41

One of our connections from BT failed for a few minutes earlier this evening. Traffic correctly failed-over to the other link. There is no word yet from BT as to the cause. Traffic is currently flowing evenly across both links again now.

lozcart · Sep 16, 2011, 21:43:49

Thanks Simon, good to see the failsafe switched over to the other link this time with no apparent problems.