firefox addons

Baz · Sep 18, 2011, 18:45:37

just tried to get the update for flash player and when trying to install I got a 'download configuration failed' error message.

have uninstalled the old version but still get the same error then when trying again the downlaod seems to have vanished from my system

Niall · Sep 18, 2011, 19:39:07

I had that message last night, but I managed to download a windows installer file version through the PSI update program.

Baz · Sep 19, 2011, 13:32:33

well i neede to watch a clip of something and it didnt work as I had uninstalled it so I used the get add on link in the video I was trying to see and it has downloaded it again, which version I dont know.

going to leave it for now

Niall · Sep 19, 2011, 15:03:18

Try the psi program. It's free and very handy in this sort of situation

Rik · Sep 19, 2011, 16:56:36

I swear by it, Niall, and occasionally at it, when it displays bad timing on wanting me to run updates. Using it means all my apps are kept patched and secure, it's well worth the download.

Ray · Sep 19, 2011, 17:24:39

I agree, wouldn't be without it.

Baz · Sep 19, 2011, 17:48:50

is this Secunia PSI you talk about.think I tried it a while back but never properly.may take another look then if its that good

Rik · Sep 19, 2011, 17:49:28

It is, Baz.

Baz · Sep 19, 2011, 17:52:06

might try again then. i think I found it a bit slow the scan side of it.unless it was my machine

.Griff. · Sep 19, 2011, 17:55:29

PSI seems to have an obsession with Flash updates on my machine. I know it's updated quite often but literally every time I run a scan with PSI it insists I need to download Flash again.

Rik · Sep 19, 2011, 18:00:50

I've had three clean weeks, but I know what you mean, Griff.

Baz · Sep 19, 2011, 18:08:03

ah ha! just remembered why I wasnt sure about it, its telling me that firefox needs updating but from FF itself is saying its up to date.which one is right

I got this last time i tried it

Baz · Sep 19, 2011, 18:09:52

its also saying I have XP professional when I havent

Glenn · Sep 19, 2011, 18:10:45

Depends on which version of Firefox you have Baz, I believe 6.02 is the latest official release.

Rik · Sep 19, 2011, 18:10:56

It's never warned me on Firefox, Baz, as FF has always beaten it to it. I suppose it's possible that FF is doing a background d/l, and isn't up to date right now, but since FF4, it seems impossible to check.

Is there something on your machine which could be confusing it?

Glenn · Sep 19, 2011, 18:12:42

You can find the version number under Help > About Firefox

Baz · Sep 19, 2011, 18:19:53

getting a bit confusing now PSI is saying it detected 3.6.12 while the latest version is 3.6.20

in FF it says im on 6.0.2

doesnt sound right does it

Rik · Sep 19, 2011, 18:20:32

It sounds to me like you've got some old files in place, Baz.

.Griff. · Sep 19, 2011, 18:21:24

Maybe a good excuse to give Ccleaner a run.

Glenn · Sep 19, 2011, 18:21:35

Can you remove 3.16 if it shows in the Control Panel?

Baz · Sep 19, 2011, 18:22:14

FF download page shows 6.0.2 as the latest which is what its saying I have

Baz · Sep 19, 2011, 18:23:27

Quote from: Glenn on Sep 19, 2011, 18:21:35
Can you remove 3.16 if it shows in the Control Panel?

doesnt show there

Rik · Sep 19, 2011, 18:24:38

I agree with Griff, Baz, time to give Ccleaner an outing.

Baz · Sep 19, 2011, 18:27:11

ok will do that.

got to shoot off now guys thanks catch you later

Baz · Sep 20, 2011, 15:46:34

Ccleaner made no difference and I still got the same message in PSI.

it started to slow things down so its gone now.Thats what I found last time.thanks for the help though

Rik · Sep 20, 2011, 17:43:20

Time for a re-install of Windows, Baz.

Baz · Sep 20, 2011, 21:46:05

Niall · Sep 21, 2011, 07:54:53

Quote from: Baz on Sep 20, 2011, 15:46:34
Ccleaner made no difference and I still got the same message in PSI.

it started to slow things down so its gone now.Thats what I found last time.thanks for the help though

You've definitely got something weird going on there. In psi it'll show you the file path for the programs that need updating. I had to go through all this on my mums PC to get rid of loads of old bits n peices. It might be worth using comodo system cleaner too as it sounds like you've got lots of old stuff on there. My mums 9 year old PC ran slow with PSI at first but that was because of all the outdated files on the PC. Once I'd gotten rid of all that and updated, PSI was fine. Even if you set it not to auto scan/update it's handy and wouldn't slow anything down.

Simon · Sep 21, 2011, 12:36:06

I find PSI a blessing and a curse. I've had to set it to ignore quite a few older programs that I have no need to update, such as Adobe Audition, and it also made me obsessive about having a 100% score. Sometimes it's less stressful just not to know.

Rik · Sep 21, 2011, 12:39:29

It can be infuriating at times, I agree, but it's probably worth the pain - though don't try telling me that on a bad day.