PC Pro Awards 2011

Tacitus · Oct 01, 2011, 17:55:02

Zen have just scooped the 'Best ISP" award in PC Pro's Excellence Awards, with Be as runners up.

http://www.pcpro.co.uk/html/awards-2011/index.php?pageId=11

Interestingly, out of the 15 ISPs listed in the table, TalkTalk, Pipex, Tiscali and Orange also feature, much to my amazement.

The obvious question, 'where's iDNet'?

pctech · Oct 01, 2011, 17:58:53

Could it be that IDNet are still considered a small ISP on the basis of customer base whereas Zen are a medium size one?

Or maybe noone nominated IDNet by writing to PCPro?

Simon · Oct 01, 2011, 18:00:15

IDNet probably don't pay PC Pro to be included. You'll notice, TalkTalk, Pipex, Tiscali and Orange are always in these listings...

pctech · Oct 01, 2011, 18:00:44

Could also be the case.

Rik · Oct 01, 2011, 18:07:52

IDNet don't advertise enough to interest PC Pro.

Tacitus · Oct 01, 2011, 18:53:25

Quote from: Rik on Oct 01, 2011, 18:07:52
IDNet don't advertise enough to interest PC Pro.

Can't say I've noticed any adverts for Zen in PC Pro, but maybe I don't read it enough.... You're probably right, it's all to do with size.

Ironically over on TB, there's a long thread saying how Zen service has gone down the pan. Can't please 'em all.

Steve · Oct 01, 2011, 19:07:14

IMO it only takes one disgruntled customer to start an apparent avalanche, I find it very difficult to decide where the actual truth lies.

pctech · Oct 01, 2011, 19:29:46

IME Zen have been terrific but there will always be those that want the moon on a stick.

Rik · Oct 02, 2011, 11:01:34

Would you like orange or strawberry, sir?

JohnH · Oct 02, 2011, 13:20:19

Quote from: Tacitus on Oct 01, 2011, 17:55:02

Interestingly, out of the 15 ISPs listed in the table, TalkTalk, Pipex, Tiscali and Orange also feature, much to my amazement.

That's why awards like this are not much of a decent guide, when choosing an ISP.