Exchange work?

Technical Ben · Oct 13, 2011, 22:21:31

My router is reporting disconnects at around 1 in the morning for the last couple of days, at about 2am on another. I've seen vans going in and out of the exchange, but guessed it was routine stuff.

Nothing I'm concerned about, just found it odd and wondered if there was any (easy) way to find out? No ASDL2+ on the horizon, LLU will be installed after the Martians land, so general maintenance is all I can think of.

Well, except maybe interference from over night electrical equipment...

Lance · Oct 13, 2011, 22:53:32

It could well be exchange work, possibly carried out remotely if it is configuration changes or firmware updates.

Ardua · Oct 14, 2011, 10:17:12

Quote from: Technical Ben on Oct 13, 2011, 22:21:31
My router is reporting disconnects at around 1 in the morning for the last couple of days, at about 2am on another. I've seen vans going in and out of the exchange, but guessed it was routine stuff.

Nothing I'm concerned about, just found it odd and wondered if there was any (easy) way to find out? No ASDL2+ on the horizon, LLU will be installed after the Martians land, so general maintenance is all I can think of.

Well, except maybe interference from over night electrical equipment...

I had the same issues in the early hours of yesterday and the night before. My router logs matched outages affecting a number of users with different ISPs on the AAISP status page. According to AAISP the issue has now been resolved by BT. No events showing in my log overnight.

Technical Ben · Oct 14, 2011, 10:29:20

I had another at 1:15 (again) and 1:50.

Seems to be 1:15 every night.

Rik · Oct 14, 2011, 12:17:55

Hot water heating turning on?

Technical Ben · Oct 14, 2011, 13:32:10

Might be. Like I said, that's the time the economy 7 kicks in (1 o'clock give or take errors in the clock). But it won't be this property, unless the actual fuse board if giving off the noise, as I've nothing running on that circuit at this time of year.

It says "disconnect by peer".

Rik · Oct 14, 2011, 17:39:39

Interesting error, Ben. I found this, but it doesn't directly explain your situation.

http://www.evdoforums.com/thread6220.html

Technical Ben · Oct 14, 2011, 17:55:38

Sorry, the router gives that error. The link you gave seems to be a PC related error code? As it applies to 2 connections on a usb dongle or something.

Quote
10/14/2011 00:02:13    If(ATM1) PPP connection ok !
10/14/2011 00:02:12    ATM1 get secondary DNS IP:***
10/14/2011 00:02:12    ATM1 get primary DNS IP:***
10/14/2011 00:02:12    ATM1 get IP:***
10/14/2011 00:01:52    ATM1 start PPP
10/14/2011 00:01:52    If(ATM1) PPP fail : Peer terminate
10/14/2011 00:01:51    PPP connection terminated by peer

Regular as clock work at 1:15 and 1:50 (might end up at 2:00 some days) from monday. Only other thing this side of the wire it could be is a modem on "European" mode. Are they not suppose to disconnect/reconnect every night to refresh the connection in Europe? Or so I heard...

Rik · Oct 14, 2011, 17:58:50

That looks like a failure to negotiate the PPP session. If it works the rest of the day, I would be looking at BT exchange work. Ask support if they can see what's happening.

Technical Ben · Oct 14, 2011, 17:59:37

I'll leave it a week or two, and get a surprise if it's an upgrade. Else, it's not a worry for me or support.

Rik · Oct 14, 2011, 18:02:03

Polchraine · Oct 14, 2011, 22:06:09

Quote from: Technical Ben on Oct 14, 2011, 13:32:10
Might be. Like I said, that's the time the economy 7 kicks in (1 o'clock give or take errors in the clock). But it won't be this property, unless the actual fuse board if giving off the noise, as I've nothing running on that circuit at this time of year.

It says "disconnect by peer".

Actually you do ... Everything in the house switches across from Peak rate to Standard rate and that will include your modem power supply. The noise spike can be quite nasty and cause a noise problem, or the switch, which should be make before break is actually breaking standard tariff before the contact for E7 is made but at the other end it is switching correctly. The exact switching mechanism will depend on the meter type too.

Technical Ben · Oct 14, 2011, 23:03:22

Ahhh. I was gonna argue the point. As, nothing "extra" was being turned on. But you might be right about it effecting the router it's self on the switch over.

kinmel · Oct 15, 2011, 08:09:54

You can read all BT's published Planned Engineering Works at https://clueless.aaisp.net.uk/pew.cgi. Customers get a detailed report on work affecting their line in the Control Panel.

The red/green graph on that page shows customer logouts versus logins in realtime and a spike in the red logouts probably indicates a network fault somewhere. If my line goes down I check this graph first.

Niall · Oct 15, 2011, 10:58:35

I think the Wrexham exchange was doing work yesterday. I didn't realise until gone 8 as I was watching tv but at around 7 my connection dropped and didn't reconnect. I noticed a few other people from the area posting on Facebook complaining about issues too.

Technical Ben · Oct 15, 2011, 11:10:25

"https://clueless.aaisp.net.uk/pew.cgi" comes up as untrusted on FF.