Slowest ever this afternoon - LLU??

[SSK]

Since about lunchtime my speeds have been about 500Kbps.
This is making the internet almost unusable.
Yesterday it was 15.2Mbps and since I moved to ADSL2+ and finished the training period several months ago it hasn't been below about 11Mbps, even at the most congested of times.

There have been no resyncs for over 360 hours and syc rate is 17.9Mbps. SNR margin (6dB) and Loop Att (24dB) have stayed the same since at least since that last resync.

Now as I was recently put on LLU and never had such slow speeds before the switch, is it likely that the problem is that the LLU at my exchange is more congested than the old BT ones? If so, I definitely want to go back to BT!!

BTW - upload speeds are normal - ie between 780 and 810 Kbps (faster than current download!)

Sean

[.Griff.]

Be have an ongoing problem with congestion on one of their internet links (BE Linx-GW2). You may be affected by that.

[SSK]

Is IDNet LLU with Be?
I thought it was with someone else.

Sean

[Rik]

It's with Telefonica, who are the parent company of Be & O2, iow you can use any of the names.

[SSK]

Be have an ongoing problem with congestion on one of their internet links (BE Linx-GW2). You may be affected by that.

Does 'ongoing' mean it's likely to keep happening?
If so, wouldn't I be better off being switch back to 21CN?

Sean

[.Griff.]

Does 'ongoing' mean it's likely to keep happening?
If so, wouldn't I be better off being switch back to 21CN?

Sean

http://beusergroup.co.uk/ For more info.

[Rik]

Yes and it depends on whether the advantages outweigh the disadvantages.

[SSK]

Yes and it depends on whether the advantages outweigh the disadvantages.

I can't think of many disadvantages of 21CN that would be worse than having download speeds of around 300Kbs to 500Kbs with Be...

With all its disadvantages, once the training period was over, with 21CN never got such low speeds. In fact, I thought 11Mbps was slow!

[Rik]

Give support a call/email on Monday, though the problem does seem to be set to be cleared in the next few days.

[.Griff.]

You've had low speeds for 5 hours, maybe 6? I wouldn't throw in the towel and declare LLU as hopeless just because of that.

If it's not already resolved by Monday give Idnet a call. The cause maybe something completely different to my guess.

[SSK]

Give support a call/email on Monday, though the problem does seem to be set to be cleared in the next few days.

The BE site (thanks Griff!) says "further work is scheduled for next week - this is when the issue will most likely be resolved."
A week of this will be unbearable - my online sainbury shop has had to be abandoned because it's too slow to be usable 
A further worrying point is the "most likely be resolved" bit. "Most likely" means that the problem could last much longer.

You've had low speeds for 5 hours, maybe 6? I wouldn't throw in the towel and declare LLU as hopeless just because of that.
If it's not already resolved by Monday give Idnet a call. The cause maybe something completely different to my guess.

But with 21CN I had no trouble and no slow speeds for several months. Now, within days of being switched there is this big problem. What are the advantages of LLU that might be worth keeping hold of my towel?

Sean

[pctech]

Be have an ongoing problem with congestion on one of their internet links (BE Linx-GW2). You may be affected by that.

The traffic should not be going anywhere near Telefonica's LINX peering connection Griff as it should be backhauled from the exchange kit to IDNet's Ethernet link and handed off, from there it's up to IDNet.

It could be that the kit at that exchange is congested.

[.Griff.]

What are the advantages of LLU that might be worth keeping hold of my towel?
Sean

No draconian/antiquated DLM/BRAS.
Ability to set SNR profiles.
Ability to set depth of Interleaving or turn it off.
Ability to change modulation at user end (Not sure if that applies to wholesale)

I'm sure I'll think of some more after I press the post button.

[.Griff.]

The traffic should not be going anywhere near Telefonica's LINX peering connection Griff as it should be backhauled from the exchange kit to IDNet's Ethernet link and handed off, from there it's up to IDNet.

It could be that the kit at that exchange is congested.

You could well be right Mitch. I did admit it was only a guess on my behalf.

SSK - What exchange are you on?

[Rik]

But with 21CN I had no trouble and no slow speeds for several months. Now, within days of being switched there is this big problem. What are the advantages of LLU that might be worth keeping hold of my towel?

Are you a big downloader, Sean?

[woppy101]

The BE site (thanks Griff!) says "further work is scheduled for next week - this is when the issue will most likely be resolved."
A week of this will be unbearable - my online sainbury shop has had to be abandoned because it's too slow to be usable 
A further worrying point is the "most likely be resolved" bit. "Most likely" means that the problem could last much longer.

500kbps can not be classed as unusable,I was stuck with a profile of 250kbps for a few days(which was slow yes but far from unusable unless online gaming is your life),im lucky and have a 3mb connection but a fair few af my neighbours further up the road have a perment connection of 512kbps and still get on with it(think yourself lucky you get these mega speeds,we won't get anything like that in our area until at least 2016-2018)

[pctech]

Np

I'm assuming that BE/O2 and BE Wholesale customers share the backhaul so if its popular in the area that could well be a bottleneck and as BE is still punting truly unlimited downloads it is popular with the P2P crowd.

A colleague was booted from three separate ISP's for abusing his connection by running P2P day and night.

Only place he has survived is BE and as O2 has introduced restrictions on their direct connections I expect BE direct will soon follow but it should not affect wholesale customers.

[Ardua]

Np

A colleague was booted from three separate ISP's for abusing his connection by running P2P day and night.

This is where my lack of knowledge about the Modern World comes to the surface. Why would anybody want to run P2P continuously?

[Rik]

Well, it's unlikely to be for legal material.

[SSK]

The traffic should not be going anywhere near Telefonica's LINX peering connection Griff as it should be backhauled from the exchange kit to IDNet's Ethernet link and handed off, from there it's up to IDNet.

It could be that the kit at that exchange is congested.

Congested for LLU but it wasn't congested for 21CN?

Are you a big downloader, Sean?

Varies between about 10 and about 45 Gb per month - is that big?

Sean

[.Griff.]

This is where my lack of knowledge about the Modern World comes to the surface. Why would anybody want to run P2P continuously?

To improve their seed ratio at a guess.

[pctech]

Because he downloads pirated films, TV series and software.

[Rik]

Varies between about 10 and about 45 Gb per month - is that big?

Not unduly.

[pctech]

Congested for LLU but it wasn't congested for 21CN?

Connected to different kit and a separate connection from the exchange.

Many people have jumped to LLU when its become available and its now starting to show in some areas.

[SSK]

Just done another test - download speed was 192Kbps.

Have sent an email to support asking to be shifted back to 21CN.

Sean