BT Planned Maintenance - 3rd November

.Griff. · Nov 01, 2011, 16:05:18

FYI -

2011-11-01 14:31: On the 3rd November BT will be performing a software upgrade which will mean a full loss of service starting at 01:00 for a maximum of 30 minutes for some of our customers.

JohnH · Nov 01, 2011, 16:29:37

Do they specify geographical areas for this outage?

.Griff. · Nov 01, 2011, 16:41:53

That's all it states John. I'm sure Rik will let us know if he finds out anything else.

Glenn · Nov 01, 2011, 16:44:57

Put your number in here and see if it affects you. http://status.zen.co.uk/broadband/

pctech · Nov 01, 2011, 16:47:08

Cant see any mention when I ran my number through, could this just be the equipment that feeds IDNet's hostlinks?

Glenn · Nov 01, 2011, 16:56:19

My number is listed for Thursday morning

Rik · Nov 01, 2011, 17:03:19

I'm not listed either, so that makes me wonder if it's an update at the nodes.

Glenn · Nov 01, 2011, 17:27:18

QuoteThe Planned Engineering Work is required on the Broadband Nodes within the (BIRMINGHAM / COLOMBO / DERBY / FARADAY / GLASGOW GUILDFORD / LEEDS /MANCHESTER / NEWCASTLE) region that support EU's nationwide for completion of (SVLAN moves for capacity and stability programme 6). There will be (One) service outage to End-Users of approximately (30) minutes (for each outage or total) within this period. This outage will occur during the outage window of (00:00:01-06:00:00) within this PEW Window.

Rik · Nov 01, 2011, 17:34:05

Not a bad guess then.

Simon · Nov 01, 2011, 19:10:07

Quote from: Glenn on Nov 01, 2011, 16:44:57
Put your number in here and see if it affects you. http://status.zen.co.uk/broadband/

Mine is flagged.

JohnH · Nov 01, 2011, 20:28:19

Quote from: Glenn on Nov 01, 2011, 16:44:57
Put your number in here and see if it affects you. http://status.zen.co.uk/broadband/

Yes, I'd already done that, but wondered if I was missing something that wasn't Zen related.

zappaDPJ · Nov 01, 2011, 22:20:02

Amazing! Last night I had a 600GB WD VelociRaptor fail in my remote server. An engineer somehow managed to replace the backup drives which can no longer be located. The company who manages the rack has had a failure in their backup system and is unable to restore my data. I'm now desperately trying to rebuild the server and my number is on that list...

Rik · Nov 02, 2011, 10:03:30

Just what you didn't need.

pctech · Nov 02, 2011, 10:50:19

Quote from: zappaDPJ on Nov 01, 2011, 22:20:02
Amazing! Last night I had a 600GB WD VelociRaptor fail in my remote server. An engineer somehow managed to replace the backup drives which can no longer be located. The company who manages the rack has had a failure in their backup system and is unable to restore my data. I'm now desperately trying to rebuild the server and my number is on that list...

Blimey Zap who do you use?

zappaDPJ · Nov 02, 2011, 13:55:29

Rackspace hosting. There was no downtime on my connection last night so I managed to get the majority of it restored and running again

pctech · Nov 02, 2011, 15:48:25

Only ever had one dealing with that company and was applying for a job with them.

They called me in response to my application but I was not in a position to answer the call as I was assisting a customer, I returned the call the next day and was assured the message would be passed onto the person and I would receive a call.

4 years on and I'm no longer waiting.

My thoughts were 'if this is how they treat potential employees, I dread to think how they treat customers'

Glenn · Nov 02, 2011, 15:54:09

When I was 8, mum enrolled me into the local cub pack. They were full at the time, but they assured my mum that they would call when they had a place, 40+ years later she is still waiting for the call. Dib, dib dib.

pctech · Nov 02, 2011, 16:19:23

The person I did speak to seemed less than willing to help if you know what I mean which was my point and I did not get a very good impression of the company so I'm not really that surprised that Zap is having grief.