80Mbps FTTC

Simon · Feb 16, 2012, 13:25:54

psp83 · Feb 16, 2012, 13:42:24

BT probly closed the ticket which in return will cancel the engineer, just like they did to me on the Saturday.

Steve · Feb 16, 2012, 13:50:19

Glenn · Feb 16, 2012, 14:19:58

Brian just sent me an email, apparently BT sent the fault for further investigation and not an engineer visit, I need to reboot the modem when I get home.

psp83 · Feb 16, 2012, 14:39:10

Quote from: Glenn on Feb 16, 2012, 14:19:58
Brian just sent me an email, apparently BT sent the fault for further investigation and not an engineer visit, I need to reboot the modem when I get home.

Do you have a feeling that your going around in circles?

Glenn · Feb 16, 2012, 14:43:19

I've got that deja vu feeling again.

Steve · Feb 16, 2012, 14:47:48

It makes you wonder, the modem is locked down why can't BT do that themselves.

psp83 · Feb 16, 2012, 15:04:55

Quote from: Steve on Feb 16, 2012, 14:47:48
It makes you wonder, the modem is locked down why can't BT do that themselves.

Going by what the engineer told me Tuesday, BT can remote manage the modem, he said they can even turn it off.

He said when they do work at the cab they have to phone the office to get them to turn the modem off..

How true that is I don't know.

.Griff. · Feb 16, 2012, 15:07:52

Quote from: psp83 on Feb 16, 2012, 15:04:55
He said when they do work at the cab they have to phone the office to get them to turn the modem off..

Where do they dream some of this rubbish up!?!?

psp83 · Feb 16, 2012, 15:27:09

Quote from: .Griff. on Feb 16, 2012, 15:07:52
Where do they dream some of this rubbish up!?!?

No idea, but there are reports of a "back door" in the modems, so maybe they can remote manage the modems

psp83 · Feb 17, 2012, 12:29:36

Quote from: Glenn on Feb 16, 2012, 14:19:58
Brian just sent me an email, apparently BT sent the fault for further investigation and not an engineer visit, I need to reboot the modem when I get home.

Did it work this time?

Glenn · Feb 17, 2012, 12:37:16

Paul, I rebooted the modem and connected a laptop directly to it, then ran a test, I got

Download speedachieved during the test was - 1 Mbps
For your connection, the acceptable range of speedsis 16 Mbps-38.17 Mbps .
Additional Information:
IP Profile for your line is - 38.17 Mbps

Speedtest however showed

An hour or so later BT's test was 10Mbps, and this morning it was showing about 34Mbps

psp83 · Feb 17, 2012, 14:42:45

I'm having problems with both speed tests as well.

BBmax speed test seems to be giving the most accurate speed test at the mo.

Sagnad · Feb 22, 2012, 15:40:01

Hi all - I'm new to these forums and I've only been an idn customer for a few weeks. So be gentle with me 'cos I'm new

I volunteered for the 80/20 trial and this became active yesterday. But I have seen no change to my downstream throughput only my upstream throughput. Any ideas?

Cheers

Rich.

Glenn · Feb 22, 2012, 15:46:00

Rich

Have you rebooted the modem, I was advised to. I saw an improvement in my upload, but next to nothing on the download speeds.

Glenn

Steve · Feb 22, 2012, 15:50:18

Hi welcome we are a gentle bunch here! Do you know how far you are from your cabinet? It is possible that if you more than say 500m that you will not see any benefit from 80/20 downstream, therefore it's not been enabled.

Simon · Feb 22, 2012, 16:06:04

Rich!

Rik · Feb 22, 2012, 16:57:19

What Simon said, Rich.

Sagnad · Feb 22, 2012, 18:32:10

Hey - thanks for the warm welcome

I live around 350m from the cabinet. I previously got ~38/9 so I assumed I would see an improvement.

Cheers,
Rich.

Bill · Feb 22, 2012, 18:42:45

Quote from: Sagnad on Feb 22, 2012, 18:32:10
I live around 350m from the cabinet. I previously got ~38/9 so I assumed I would see an improvement.

I would have thought so too- I'm about 400m from my cabinet and my speed went from a pretty solid 39Mbps up to about 67Mbps (69Mbps profile).

Sagnad · Feb 22, 2012, 20:50:30

I checked on the BT speed test site and it said my IP profile was 77.43 Mbps

Steve · Feb 22, 2012, 22:00:01

How are you connected to the modem? i.e. which router and how is your network laid out. Just wondering whether the throttle is your side of the master socket.

Sagnad · Feb 23, 2012, 07:55:38

Quote from: Steve on Feb 22, 2012, 22:00:01
How are you connected to the modem? i.e. which router and how is your network laid out. Just wondering whether the throttle is your side of the master socket.

I am currently using my Airport Extreme (latest generation) over 5GHz wireless N connected at full strength (estimated 450Mbps) with the BT modem plugged into the WAN port.

Rich.

Glenn · Feb 23, 2012, 08:04:20

What speeds do you get if you use a wired connection?

Steve · Feb 23, 2012, 08:05:46

I would guess that the WiFi connection is the throttle , from my own experience unless I'm near the AEBS 5GHz it can throttle my 40/10 . Even though the connection reports at full strength it's the throughput that falls off as you move away. Your IP profile has shifted so the potential is there for higher throughput, have you tried a ethernet cable to rule this out.