Idnetters outage?

mk1 · Nov 14, 2011, 19:04:10

Connection has just returned for now

, also thanks for the info rik I was surprised when I git an answer I thought I dialed the wrong number!

Rik · Nov 14, 2011, 19:04:40

Telefonica connections should now be restored, if you're still having problems, re-boot your router - if that doesn't work, power down for 15 minutes then try again.

Rik · Nov 14, 2011, 19:09:06

The cause of the outage was a switch failure in Telecity. It's now been reloaded and all appears fine, IDNet can see traffic building on their Telefonica link.

LAD · Nov 14, 2011, 19:12:33

My connection went down about 5:15pm too..... now back up and running.

Thanks for the posts\updates.

Lona · Nov 14, 2011, 19:14:02

Pc-Pals was down as well. I thought it was the forum software as all other sites were OK

Rik · Nov 14, 2011, 19:14:45

IDNet mail and website were also down, Lona.

mervl · Nov 14, 2011, 22:36:45

I seemed to suffer an earlier authentication problem from 1550-1711 on IDNet (FTTC) according to my router. Nothing on Zen or AAISP checkers though so I assume it was local to IDNet? The longest outage I've had recently.

Rik · Nov 15, 2011, 09:22:25

That doesn't fit with the information on the network status page, the outage caused two problems, loss of access to IDNet hosted services, eg their website, mail, the forum, and disconnection (loss of PPP) for people connected via Telefonica.

mervl · Nov 15, 2011, 11:26:36

Never mind: I did though pick up a host of messages from the RSS feed this morning relating to outages at disparate exchanges (not mine though) around east anglia at precisely that time relating to in some cases to an unspecified BT hardware fault and in others to "5750 switch problems at Norwich and Chelmsford" (latter is close by). I assume it was that, though I was a bit surpised that Zen and AAISP checkers showed (and still show) nothing. It was definitely a loss of PPP not synch though. No problem for me as I was out, and may be it's the vagaries of computer-generated gobbledgook! Normally I think you'd get a list of telephone codes affected but nothing like that. Coincidence that my problem ended as everyone else's started

Rik · Nov 15, 2011, 11:41:01

The malice of inanimate objects?

mervl · Nov 15, 2011, 11:53:17

I blame a little Norfolk devil who decided it was a nice day for a trip to docklands, causing mayhem as he went

Rik · Nov 15, 2011, 11:54:01

Jimbo · Nov 15, 2011, 17:12:19

Quote from: Rik on Nov 14, 2011, 19:04:40
Telefonica connections should now be restored, if you're still having problems, re-boot your router - if that doesn't work, power down for 15 minutes then try again.

Thanks Rik.

I couldn't get on at all last night. Left the Router off and powered it on this morning before leaving for work. Hey presto, we're up and running tonight.

Rik · Nov 15, 2011, 17:13:12

It obviously doesn't like you, Jimbo.