idnetfreemail

[sobranie]

I have an email address which I don't use and was 1st given to me by IDNet many moons ago. (xxxxxxx@idnetfreemail.co.uk).
I would like to delete it but under settings on the idnet page I am met with the following;

HTTP Status 500 -

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type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

org.apache.jasper.JasperException
   org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:373)
   org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:295)
   org.apache.jasper.servlet.JspServlet.service(JspServlet.java:245)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
   mobis.filters.AuthenticationFilter.doFilter(AuthenticationFilter.java:236)


root cause

java.lang.NullPointerException
   org.apache.jsp.secure.portal.email.settings_jsp._jspService(org.apache.jsp.secure.portal.email.settings_jsp:1766)
   org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:99)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
   org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:325)
   org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:295)
   org.apache.jasper.servlet.JspServlet.service(JspServlet.java:245)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
   mobis.filters.AuthenticationFilter.doFilter(AuthenticationFilter.java:236)


note The full stack trace of the root cause is available in the Apache Tomcat/5.5.4 logs.


--------------------------------------------------------------------------------

Apache Tomcat/5.5



Any ideas please??

[Steve]

Only one but that means waiting until Monday 

[Rik]

Yes, you do need to get support's help with this one, Rick.

[sobranie]

Thanks. Email sent to support.