BT replacing all pre-August modems?

[bremen1874]

I've seen via another forum that BT are replacing all the modems on pre-August Infinity installations. http://community.bt.com/t5/BT-Infinity/Infinity-Modem-Swap-amp-Kelly-Communications/td-p/332045

Does anyone know if will just apply to BT Infinity, or will it apply to all FTTC customers?

[Glenn]

 

I would hope it is for all pre-August installs, as BT own the modems that are installed, irrespective of the ISP .

[MisterW]

I posted a query on the PlusNet forum and staff just confirmed it is all the Openreach supplied modems not just those supplied with Infinity.

[Rik]

Welcome to the forum.

[Ray]

 

[bremen1874]

Thanks for the welcome.

Any idea what changed in August?

My install was in July, and I haven't had any modem related problems so far.

[Glenn]

I have no idea as to why. My first modem lasted less than 10 days (it couldn't make a connection), but the current one has been happily running 24/7 since the middle of May.

[Inkblot]

Had the same one since my FTTC was installed in April, have had a few disconnects but always assumed it was the router or ISP (Sorry IDNet )

[.Griff.]

I've had four modems now and the first one (August 2010) was probably the most reliable but OR insisted on swapping it!