Is upgrade to adsl2+ working?

MisterW · Jan 09, 2012, 18:22:41

No comment

psp83 · Jan 09, 2012, 18:37:20

Quote from: Rik on Jan 09, 2012, 18:14:07
Or BT screwed up.

That's every day work to BT.

I would love to know how many mistakes that company makes in a week.

MisterW · Jan 09, 2012, 18:39:28

So would BT

psp83 · Jan 09, 2012, 18:40:16

Quote from: zipp37 on Jan 09, 2012, 11:03:02
Just had a call from a nice chap at idnet! Apparentley it was set to adsl and now he has changed this and I should see improvement overnight.
Thanks all once again.

You may not have a connection in the morning

psp83 · Jan 09, 2012, 18:42:03

Quote from: MisterW on Jan 09, 2012, 18:39:28
So would BT

The salary of each worker is based on screw ups, the more you make the better pay

MisterW · Jan 10, 2012, 18:30:19

@zipp37, Any news ?
or do we take it from the silence that BT messed up again and psp83 was right

Lona · Jan 10, 2012, 19:11:11

Quote from: Rik on Jan 09, 2012, 18:14:07
Or BT screwed up.

You can say that again, Rik. Look at the cockup BT made of my upgrade. I can't say I see a difference. Speeds are just the same as adsl.

zipp37 · Jan 10, 2012, 20:40:17

Quote from: MisterW on Jan 10, 2012, 18:30:19
@zipp37, Any news ?
or do we take it from the silence that BT messed up again and psp83 was right

Supposed to be reconfiguring it today but its getting late now, I'm not hopeful.

Gary · Jan 11, 2012, 08:34:24

Quote from: Lona on Jan 10, 2012, 19:11:11
You can say that again, Rik. Look at the cockup BT made of my upgrade. I can't say I see a difference. Speeds are just the same as adsl.

That all depends on the quality of your line, Lona. I went from a adsl max 8128 to a adsl2+ 14215 sync with similar specs to Zipp37 and that has held, I'm not far from the green box though and my adsl line even though it was not interleaved had a lot of headroom snr wise.

zipp37 · Jan 11, 2012, 10:25:51

Latest news is that apparently there is a problem at my exchange and if they switch me to Adsl+2 atm I'd lose speeds rather than gain. They need to change a card or something after that i can be reconfigured. No eta on that though..

Rik · Jan 11, 2012, 10:37:47

I gather that BT hope to replace the faulty card in a day or two.

MisterW · Jan 11, 2012, 10:50:31

Sounds a bit like b******t to me. I'd be surprised if they knew the card wouldn't handle adsl2+ properly until they actually tried changing the line over. Unless of course they have already tried changing other lines on the same card and discovered a problem. Didn't think that BT had that good a system to detect common problems though

Rik · Jan 11, 2012, 11:21:27

Cynic.

psp83 · Jan 11, 2012, 11:44:22

After today's issue with my line upgrade to FTTC, BT probly can't find the exchange

Rik · Jan 11, 2012, 12:33:21

You mean they ever could?

zipp37 · Jan 12, 2012, 16:37:50

Almost a week since i should have been switched. No clue when it's likely to occur! Definetely growing a dislike for BT...

Rik · Jan 12, 2012, 17:43:16

Welcome to the club.

Lona · Jan 12, 2012, 18:12:22

Quote from: Gary on Jan 11, 2012, 08:34:24
That all depends on the quality of your line, Lona. I went from a adsl max 8128 to a adsl2+ 14215 sync with similar specs to Zipp37 and that has held, I'm not far from the green box though and my adsl line even though it was not interleaved had a lot of headroom snr wise.

I don't know what a green box is let alone know where it is.

zipp37 · Jan 13, 2012, 10:22:31

Latest news is that there are still problems at my exchange which will be reviewed again on monday. I have no idea what this means does anyone else?

Technical Ben · Jan 13, 2012, 11:12:16

Sounds like there is equipment problems at the exchange. Good news is, it's being looked into. But it may take some time to get an engineer to the site and parts ordered.

MisterW · Jan 13, 2012, 11:41:29

QuoteLatest news is that there are still problems at my exchange which will be reviewed again on monday. I have no idea what this means does anyone else?

<cynicmode>BT are stalling, hoping it will all go away!</cynicmode>

zipp37 · Jan 17, 2012, 16:05:47

Quote from: Rik on Jan 11, 2012, 10:37:47
I gather that BT hope to replace the faulty card in a day or two.

6 days later and still waiting... Guess they don't believe in keeping customers informed at BT

zipp37 · Jan 19, 2012, 12:16:53

Apparently there is no capacity at the exchange for me to be switched to adsl2+. So either people need to cancel or enough need to apply for the exchange to be upgraded!

MisterW · Jan 19, 2012, 12:30:29

Again...

QuoteSounds a bit like b******t to me.

I thought we'd established that you'd already been transferred to 21CN.

QuoteIP Profile for your line is - 7114 Kbps

That is a 88.2% IP Profile, ONLY used on 21CN.
AFAIK there is no reason why exchange capacity should be involved in changing a 21CN line from ADSL1 to ADSL2+.
Anyone else know differently ?

zipp37 · Jan 19, 2012, 12:49:51

Makes me wonder if I'd have all this trouble if my isp was BT itself?