Mail Server Issues

[ElectricTrev]

Given my remarks earlier today I feel the need to update the position.

I have had a discussion with Brian it is clear that IDNet are now putting considerable effort into resolving the issue. They have gone to considerable trouble to reproduce the symptoms including setting up a test server.

we await developments.

Trevor

[ElectricTrev]

Progress 

Brian has altered my static IP address and made some other (unspecified changes) the result my email is going like a rocket. (300k < 1 sec)

The exact cause of the problem is still under investigation. To me this looks like a problem with the incoming ip socket. Odd ...very odd.

[Simon]

At least they're getting to the bottom of it. 

[Steve]

Thanks Trevor , hopefully they can pin point the issue as to why certain IP addresses are being effectively throttled by the mail server.

[Simon]

I've been told that only five users have reported problems.  Those users have been allocated new IPs, which appears to have resolved the issue.

[duggy]

I have reported the problem several times, and do not seem to have been given a new IP address so the problem is still not resolved for me.

[Simon]

Apparently you need to call them direct, Duggy.  If you ring now, they should still be there.  0800 331 7000.

[duggy]

Thanks Simon.
Just gave them a call and now have new IP address and working email. 

[Simon]

Great! 

[wkb21]

Compared with most of you, my problem is trivial but irritating.  Since the server crash, I am receiving identical duplicate emails at exactly the same time for about 75% of incoming mail to idnet.com.

Any clues please?

KB

[Steve]

No idea , I can understand why a restore may duplicate things but why it should continue once they've cleared?

[Simon]

You'd be best off checking with IDNet.  There has been some odd goings on since the server restore.

[Rik]

I have had a discussion with Brian it is clear that IDNet are now putting considerable effort into resolving the issue. They have gone to considerable trouble to reproduce the symptoms including setting up a test server.

Trevor

You do realise the last mail server to crash was called Trevor, don't you? 

[Tacitus]

Welcome back Rik.  Good to see you around again    Don't tax yourself, although I can't see Su allowing that to happen 

[Rik]

She has me on a time-lock, Tac. Thanks, it's good to be back.

[Simon]

Tax??  I thought that was just for people who worked for a living. 

[pctech]

You do realise the last mail server to crash was called Trevor, don't you? 

Least it wasn't called Mir or Atlantis which were the names of the last two mail servers I was on at work, boh crashed regular as clockwork.

[Technical Ben]

Least it wasn't called Mir or Atlantis which were the names of the last two mail servers I was on at work, boh crashed regular as clockwork.

So did Atlantis rise back up or sink to never return?
Mir could keep going around and around on a daily basis but tended to get it's status stuck up in the air?

[Steve]

But neither have ever crashed (Atlantis being the last shuttle)

[pctech]

Pass, just got a message to say I was being moved onto a server called Epping (mail servers are now given the names of forests)

[Glenn]

But neither have ever crashed (Atlantis being the last shuttle)

But it is lost without a trace, according to mythology

[Rik]

So am I... 

[Steve]

I'm being told that secure mail.idnet.com IMAP port 993 is timing out on all three of my Idnet email accounts.

[sobranie]

Nil mail here too (SW Cornwall). (Unable to connect message). I hear IDNet are going to offer the message as a screen saver!!!!!

[mervl]

Yep, Outlook (which I set to download automatically after the last event) is sending me a message that IDNet's mail server has been down for the last 4 hours (last connect 2am)! Same time again, it's that gremlin that prowls about in the early hours. IDNet's website is not loading for me either.