Trouble accessing any site other than this forum.

Started by Wooloff, Feb 04, 2012, 07:23:10

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esh

This is going up and down here. Will keep monitoring. First major LLU fault for me.
CompuServe 28.8k/33.6k 1994-1998, BT 56k 1998-2001, NTL Cable 512k 2001-2004, 2x F2S 1M 2004-2008, IDNet 8M 2008 - LLU 11M 2011

Rik

Are you running a ThinkBroadband BQM, esh? If not, it might be helpful as mine seems to have given about a week's warning of this problem.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

wkb21

Quote from: wkb21 on Feb 04, 2012, 10:54:14
Mail exchanges still not working in Scotland:

"451 4.3.5 Server configuration problem"

But web ok.

My mail exchanges are now back to normal.

esh

Sadly I'm not... I really ought to get around to signing up for one. It's getting better now but we still have up/down periods at the moment. Did the monitor show this as packet loss? Anyone know the specifics of the problem? Is it peering or a router?
CompuServe 28.8k/33.6k 1994-1998, BT 56k 1998-2001, NTL Cable 512k 2001-2004, 2x F2S 1M 2004-2008, IDNet 8M 2008 - LLU 11M 2011

Rik

Some packet loss, but mainly a massive amount of latency. As far as we know, it was unbalanced loading to one of Telefonica's peering providers. This is live, so will change in time, but shows the latency issue, the outage, a second outage due to an IDNet router and then the line returning to normal.

Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

David

No mail issues here at all but couldnta access the net so I am on LLU but alls fine now
Many hammer all over the wall and believe that with each blow they hit the nail on the head.

Simon

No, mail is fine here too, and I also missed the router issue by staying in bed.  ;D
Simon.
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This post reflects my own views, opinions and experience, not those of IDNet.

Ray

Mail fine here too, I didn't seem to have been affected by the Idnet router outage either. :)
Ray
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

So you were both in bed, eh? ;D

I think we should all stay there tomorrow...
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Simon

Simon.
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This post reflects my own views, opinions and experience, not those of IDNet.

David

Quote from: Rik on Feb 04, 2012, 11:52:33
So you were both in bed, eh? ;D

I think we should all stay there tomorrow...
I know we are close but all of us in one bed is a challenge and scary  ;D ;D
Many hammer all over the wall and believe that with each blow they hit the nail on the head.

Simon

Simon.
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This post reflects my own views, opinions and experience, not those of IDNet.

David

Many hammer all over the wall and believe that with each blow they hit the nail on the head.

.Griff.

Taken from Be -

03/02/2012 16:00   N/A   We have received reports for poor connectivity to numerous web sites from our network. We're investigating at the moment and will try to resolve the problem as soon as possible. Please accept our apologies for the inconvenience. No ETR

Update 03/02/2012 17:00   The engineers identified the problem to be with unbalanced traffic to one of our peering providers.

Update 03/02/2012 21:28   The problem has been localized and isolated and its impact on the service quality should now be minimal. The repairs will continue during the night so the issue can be fully resolved.

esh

Looking good here now. Many thanks to Rik and Griff for the info.

I've also finally gotten around to adding a quality monitor for this line, since I lost my previous (internal) monitor when I swapped out the pfSense router over the christmas period.
CompuServe 28.8k/33.6k 1994-1998, BT 56k 1998-2001, NTL Cable 512k 2001-2004, 2x F2S 1M 2004-2008, IDNet 8M 2008 - LLU 11M 2011

Rik

Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Lona

I lost connection last night and the night before.  I was beginning to think it was my router but things are back to normal this morning.


If one took the Scots out of the world, it would fall apart
Dr. Louis B Wright, Washington DC, National Geographic (1964), from Donald MacDonald, Edinburgh :thumb:

Baz

For Steve can go back a bit further for you.Strange I didnt notice any difference on those days just today.

from 27 Jan and 2nd Feb


Glenn

Glenn
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This post reflects my own views, opinions and experience, not those of IDNet.

Baz


Glenn

Glenn
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This post reflects my own views, opinions and experience, not those of IDNet.

pctech

Just to put my tuppence in.

A peering issue with the BE network should have no effect whatsoever on IDNet because traffic is handed off to IDNet from the Telefonica LLU network via a tunneled session unless of course they have peering connections connected to a router that terminates LLU links and then directs traffic onward to wholesale customers where applicable and over its own peering where the customer is with BE although I would have expected to see a slow down in loading if the equipment's OS was being overwhelmed.


Steve

Thanks Baz , that's exactly the same as Rik's with evidence of an issue present for some time.
Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

Lona

Quote from: Lona on Feb 04, 2012, 13:12:07
I lost connection last night and the night before.  I was beginning to think it was my router but things are back to normal this morning.

Same thing last night.  It's weird as it appears that I have a connection but cannot load any websites. It's not the pc as all pcs are acting the same.  I will have to phone Idnet tomorrow.


If one took the Scots out of the world, it would fall apart
Dr. Louis B Wright, Washington DC, National Geographic (1964), from Donald MacDonald, Edinburgh :thumb:

Rik

Phone today, Lona, that's effectively a no connection situation - though if you can get here, it sounds like an external problem.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.