IDnet problems?

[David]

The one thing that I thought strange was.. He said that the modem I have are only installed in Devizes, they use a smaller version in other places.

I asked why, he said its because we have the smaller FTTC cabs.



To me, that looks like other modems I've seen installed elsewhere 

So this is what I will get soon,I had wondered

[psp83]

So this is what I will get soon,I had wondered

You may not get that one as there are 2 different ones. But you will get one like it that you plug your router into 

[David]

As long as it smells nice Paul 

[pctech]

Huawei are entering the fragrance market.

They are set to release Eau du burning silicon.

[psp83]

hehe, mine smelt like electrical burning. Hope your's smells of lavender 

(lavender gives me a headache)

[psp83]

Huawei are entering the fragrance market.

They are set to release Eau du burning silicon.

[pctech]

  I better get back to work now.

[David]

Huawei are entering the fragrance market.

They are set to release Eau du burning silicon.

[cleopatra2007]

I have noticed since yesterday that my connection speed has being reduced i am on upto 8mbps, going downhill ever since and now its
   

1. Best Effort Test: -provides background information.

   Download  Speed
   101 Kbps
   
0 Kbps   7.15 Mbps
Max Achievable Speed

Download speedachieved during the test was - 101 Kbps
For your connection, the acceptable range of speeds is 600 Kbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 6.5 Mbps

This test was not conclusive and further testing is required.This might be useful for your Broadband Service Provider to investigate the fault.




i contacted idnet and they say that there is no known fault with my line, and performed all the checks as to their requirements, still no change in fact it's lower.

They suggested to book with a BT engineer, so after i have tested my equipment, and he finds no fault, i am then left with a big bill for non fault finding?

I am still in the dark as to what to try next??

[cleopatra2007]

http://www.thinkbroadband.com/speedtest/results/id/132924028821002616830.html

forgot to add this in

[Glenn]

Lance or Steve should be along shortly, they are good at interpreting the speed tests.

Do you have the router stats handy too?

[cleopatra2007]

hi Glenn
here are the stats, hope they are the correct figure that you are wanting...

System Up Time 01:23:47
Port    Status    TxPkts    RxPkts    Collisions    Tx B/s    Rx B/s    Up Time
WAN    PPPoA    26448    34958    0    1889    7312    01:23:20
LAN    10M/100M    34956    26852    0    7450    1999    01:23:43
WLAN    11M/54M    140    0    0    8    0    01:23:39

ADSL Link    Downstream    Upstream
Connection Speed    8128 kbps    448 kbps
Line Attenuation    27.0 db    15.5 db
Noise Margin    6.1 db    26.0 db

[cleopatra2007]

any help would be much appreciated.

[psp83]

Do you know the status of your exchange, red, amber, green ?

http://usertools.plus.net/exchanges/

[cleopatra2007]

hi
they green.

even now with lower speeds......

http://www.thinkbroadband.com/speedtest/results/id/13292432843002017462.html

[.Griff.]

hi
they green.

even now with lower speeds......

http://www.thinkbroadband.com/speedtest/results/id/13292432843002017462.html

Don't place too much trust in the TBB speed test is all I can say.

[cleopatra2007]

yes even with those speeds,...here are the BT test speeds of earlier this afternoon.


1. Best Effort Test: -provides background information.

   Download  Speed
   101 Kbps
   
0 Kbps   7.15 Mbps
Max Achievable Speed

Download speedachieved during the test was - 101 Kbps
For your connection, the acceptable range of speeds is 600 Kbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 6.5 Mbps

[cleopatra2007]

[cleopatra2007]

i'll try again...

http://www.broadbandspeedchecker.co.uk/bimages/85973533.jpg

http://www.speedtest.bbmax.co.uk/results.php?t=1329225387&v=14987993

http://www.pingtest.net/result/56843771.png

http://speedtest.net/result/1772471192.png

[.Griff.]

Wired or wireless?

[cleopatra2007]

sorry yeah wired, pc in same room as router netgear, when testing only one pc (no laptop, connected)

i have been with Idnet now for over 6/7 years, and never had such a problem like this, only occasionally the line has gone down but in all honesty that was BT.

[.Griff.]

Assuming you're running Windows I'd try running a speedtest in safe mode. And as daft as it sound try a different ethernet cable.

[cleopatra2007]

i am running vista....is this the same process as in xp f12

[.Griff.]

F8 then "Safe mode with networking"

[psp83]

i am running vista....is this the same process as in xp f12

http://windows.microsoft.com/en-GB/windows-vista/Start-your-computer-in-safe-mode