Problems tonight?

[karvala]

Lost the PPP layer about an hour again; no sign of getting it back, even after leaving the router off for 30mins.  CHAP authentication is failing consistently; this is not an actual username/password problem (I re-entered it as well just in case it had been corrupted in the router memory).

Anyone else having problems, or have BT singled me out for special treatment tonight?  I urgently need the connection to work tomorrow, so fingers crossed....

[zappaDPJ]

No problems here on FTTC. Hopefully it's just some planned works being done by BT.

[Steve]

According to AAISP there was some planned work last night which they didn't bother to inform them about. Here's mine from last night!

[cavillas]

http://btbusiness.custhelp.com/app/service_status_consumer/ss_cat/2468,2470 Check out the last entry, that might co-realate to your problem.

[Steve]

It was this one Alf.

BT neglected to mention that peterborough would be affected hence the frustration in the reporters comments.


http://status.aa.net.uk/apost.cgi?incident=1423



Lines: 100% 21CN-REGION-PE dropped at 2012-02-28 00:17:11
We have advised BT
This is likely to have affected multiple internet providers using BT

Resolution It is planned work!

Update
Today 01:43:11  Lines still down, so chasing BT

Update
Today 02:21:27  Ok, so 40 minutes of my life wasted chasing BT and they are doing bugger all it seems. I'll try other channels.

Update
Today 03:18:10  Lines still off, and getting nowhere with BT at the moment

Update
Today 03:29:37  Hmm, apparently planned work. We are chasing why we did not get details

Update
Today 08:28:24  We found the notice for this, it does not say Peterborough and does not actually say what would happen. This is being raised within BT.

[karvala]

Many thanks guys, looks like you found the cause.  It's working fine again this morning, so I guess it must have been BT doing planned work without telling anyone, or at least the nearest thing they get to planning.

[pctech]

He doesn't mince his words does he.