accessing 2700 settings

Den · Mar 15, 2012, 17:37:50

In the past I always typed "home" in IE but now it just googles it. I tried 192.168.1.254 but that does not work either. This is all since I started using my new computer with Windows 7 (64 bt). Help !!!!

Simon · Mar 15, 2012, 18:23:35

Is it an IE setting that automatically activates a search, if a full URL isn't entered in the address bar? Have you tried http://home, Den?

pctech · Mar 15, 2012, 19:09:57

Try typing gateway.2wire.net

Den · Mar 15, 2012, 21:24:32

I have now tried both of those in IE9 32bt & 64bt, also Firefox, chrome and Safari all to no avail. I just can't seem to find a way to access the 2700hgv any more.

Lance · Mar 15, 2012, 22:05:58

Have you set the DNS servers within windows? If you have, that would be why "home" doesn't work.

You could run a tracert to anywhere and the first hop will confirm your router's ip address.

Steve · Mar 15, 2012, 22:11:52

Either that or from a DOS prompt> ipconfig/all which amongst other things will list the gateway IP address. Either that or it's ipconfig /all

Simon · Mar 15, 2012, 23:19:49

There's something else that affects the 'Home' thing, but I can't remember what it is!

I think it's something to do with setting it as a shortcut to 192.168.1.254

Steve · Mar 15, 2012, 23:32:23

That may be by an addition to the 'hosts' file

Simon · Mar 15, 2012, 23:39:27

That's what I was struggling to recall. I had to edit mine once, but can't remember where it is now.

Steve · Mar 15, 2012, 23:44:30

%SystemRoot%\system32\drivers\etc\hosts ie \windows\....

Den · Mar 16, 2012, 08:25:44

Can I have the last six replies in English or Welsh please

pctech · Mar 16, 2012, 09:45:51

Den try doing a trace route to Idnetters, the first hop will show the IP of your 2700.

Go to Start > All Programs > Accessories > Command Prompt
Type tracert www.idnetters.co.uk and press enter
First hope should be homeportal and the IP will be shown in brackets
Type the IP into a browser and you will get access to its interface.

Simon · Mar 16, 2012, 11:14:57

I know I had to change mine to get the 'Home' thing to work, Den, but sorry, I can't explain how I did it, and looking on Google, it seems it's different in Windows 7.

pctech · Mar 16, 2012, 11:19:54

Its mighty odd as typing home works on XP and the only entry in hosts is localhost mapped of course to 127.0.0.1 and the DNS client service is disabled.

I should point out though the TCP/IP stack on the PC sees the router as the nameserver.

Simon · Mar 16, 2012, 11:23:10

I'll see what my hosts file says when I get home this evening.

cavillas · Mar 16, 2012, 14:06:07

Quote from: Simon on Mar 16, 2012, 11:23:10
I'll see what my hosts file says when I get home this evening.

It might ignore you seeing as you've left it alone all day.

Simon · Mar 16, 2012, 14:10:59

It's been neglected for ages, Alf.

kinmel · Mar 16, 2012, 15:02:21

The DNS server built into the 2700HGV holds the redirect of "home" to it's own IP address.

However if you enter DNS servers into the Windows network adaptor properties, or set the router itself to use specific DNS servers, then the router's DNS server is bypassed and Home resolves as www.home.com as default on the DNS server that you do use.

If all else fails do a factory reset on the router which will reset the management page to 192.168.1.254

pctech · Mar 16, 2012, 16:43:28

That's what I thought too Alan but wanted to test when I got home before posting.

Den · Mar 16, 2012, 19:34:54

The starnge part is that it worked fine up to the other day and then it stopped in IE9 first and the Firefox/Chrome stopped the next day. The only thing that has changed are (I think) the MS updates.

pctech · Mar 16, 2012, 20:51:39

run a full scan and check your network settings Den.

Simon · Mar 16, 2012, 21:21:43

This is my hosts file, but I was expecting something containing 192.168.1.254, and there isn't, so I'll get my coat...

Quote# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost

kinmel · Mar 16, 2012, 22:54:14

Den, we cannot advise you on a fix until you learn the IP address of the router.

In Win 7..
Do not type in the " characters in the text below.

Click the START button.

Type " cmd " into the search box ( where it says Search programs and files ) and press enter.

Wait until a black box opens and shows a flashing cursor. next to the cursor type " tracert www.bbc.co.uk " and press enter

Allow the command to run and the new line beginning with 1 ends with the router's IP address >> Mine reads 1 2 ms 1 ms 1 ms 192.168.1.254

Close the black box.

Now open a browser and type in the IP address and the router's management page should open.

Once you have done that we can tell you how to edit the Hosts file to use "home" to reach the router.

FritzBox · Mar 17, 2012, 09:25:26

Wouldn't "cmd" then typing "ipconfig /all" be the simplest way to give him the Default Gateway?

Steve · Mar 17, 2012, 09:27:45

I agree, surely it's not that difficult to get a DOS prompt in Windows 7.

Lance · Mar 17, 2012, 10:08:04

Is the output from ipconfig /all as clear as the output from a tracert? I don't think it is.

Glenn · Mar 17, 2012, 10:23:20

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Glenn>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : AMD
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a1ef:9bf9:b9dd:c803%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.11.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 17 March 2012 09:28:14
Lease Expires . . . . . . . . . . : 19 March 2012 09:28:14
Default Gateway . . . . . . . . . : 192.168.11.1
DHCP Server . . . . . . . . . . . : 192.168.11.1
DHCPv6 IAID . . . . . . . . . . . : 292315757
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-33-65-5B-00-13-72-9F-24-BA

DNS Servers . . . . . . . . . . . : 192.168.11.1
NetBIOS over Tcpip. . . . . . . . : Enabled

The address in bold is what you are looking for.

kinmel · Mar 17, 2012, 11:25:01

I don't think it's quicker to find the 17th entry in a list rather than the top one, but everyone to their own.

Quote from: FritzBox on Mar 17, 2012, 09:25:26
Wouldn't "cmd" then typing "ipconfig /all" be the simplest way to give him the Default Gateway?

Quote from: Steve on Mar 17, 2012, 09:27:45
I agree, surely it's not that difficult to get a DOS prompt in Windows 7.

The search box does not parse command line entries into the cmd box

Den · Mar 17, 2012, 17:44:42

My default Gateway is 192.168.1.254 when I type it in to IE9 it goes to the page telling me that it cannot be accessed. Following the instuctions it tells me to check via tools/advanced that SSL and TLS are ticked. SSL 3 and TLS 1 are ticked but non of the others, is this correct?

pctech · Mar 17, 2012, 17:47:06

just checked mine and it isn't running in a secure session.

FritzBox · Mar 17, 2012, 19:43:43

Factory reset is sounding good at the mo

Den · Mar 17, 2012, 21:44:13

But that does not explain why it seemed to still work in Firefox after it stopped in IE9 and then later stopped with all other browsers.

kinmel · Mar 18, 2012, 08:31:10

Delete your existing network connection and create a new one, that will clear out any rogue settings

Den · Mar 25, 2012, 09:59:18

I left it until this morning to try to fix the problem. Unplugged the power for 5 mins, powered up again and it now works OK. I think that is called the Microsoft Cure

mervl · Mar 25, 2012, 10:32:59

Quote from: Den on Mar 25, 2012, 09:59:18
I left it until this morning to try to fix the problem. Unplugged the power for 5 mins, powered up again and it now works OK. I think that is called the Microsoft Cure

I have a similar issue with a Netgear, though on Vista. After about a week, there is no way to access to router homepage unless I reboot the router, and then back to the same cycle; everything else loads normally. Sometimes it will still load on one browser but not another for one or two times, then fails.