Help please!

Started by Tina, Mar 26, 2012, 11:07:50

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Tina

I keep getting disconected on windows 7. Now I know it's not idnet, cos I spoke to James.

Last fri I got what I think windows call the blue screen of death :( It said if this hasn't happened before then restart, so I did. But it coudn't find my router ( I tried 2) So I did a system restore, and it found the router again. But it keeps disconecting. I've checked for updates, ran maintanance, but it keeps  disconnecting

Sorry I've come from using a Mac to windows, and really don't have a clue what to try next.

Rik

Is there any specific error message, Tina?
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Simon

Does the disconnection occur when you're using the connection, or just when it's idle?
Simon.
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This post reflects my own views, opinions and experience, not those of IDNet.

Tina

Quote from: Simon on Mar 26, 2012, 12:14:35
Does the disconnection occur when you're using the connection, or just when it's idle?

When I am using it

Simon

Is it a wireless or cabled connection, Tina?
Simon.
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This post reflects my own views, opinions and experience, not those of IDNet.

Tina

It's a wireless netgear one.. thanks for your help Simon

Glenn

Glenn
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

Useful tip, Glenn.  :thumb:
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.


cavillas

Quote from: Tina on Mar 26, 2012, 20:27:37
Thanks Glenn - followed the instructions :)
Did it work?
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Alf :)

Tina

That seems to have worked :) My conection has been up constantly for 24 hours now... thanks Glenn :)

Glenn

Glenn
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This post reflects my own views, opinions and experience, not those of IDNet.