Help please!

[Tina]

I keep getting disconected on windows 7. Now I know it's not idnet, cos I spoke to James.

Last fri I got what I think windows call the blue screen of death It said if this hasn't happened before then restart, so I did. But it coudn't find my router ( I tried 2) So I did a system restore, and it found the router again. But it keeps disconecting. I've checked for updates, ran maintanance, but it keeps  disconnecting

Sorry I've come from using a Mac to windows, and really don't have a clue what to try next.

[Rik]

Is there any specific error message, Tina?

[Simon]

Does the disconnection occur when you're using the connection, or just when it's idle?

[Tina]

Does the disconnection occur when you're using the connection, or just when it's idle?

When I am using it

[Simon]

Is it a wireless or cabled connection, Tina?

[Tina]

It's a wireless netgear one.. thanks for your help Simon

[Glenn]

Try this, Tina http://www.wolfsheadonline.com/windows-7-fix-for-losing-connection-to-the-internet/#d7adc

[Rik]

Useful tip, Glenn. 

[Tina]

Try this, Tina http://www.wolfsheadonline.com/windows-7-fix-for-losing-connection-to-the-internet/#d7adc

Thanks Glenn - followed the instructions

[cavillas]

Thanks Glenn - followed the instructions

Did it work?

[Tina]

That seems to have worked My conection has been up constantly for 24 hours now... thanks Glenn

[Glenn]

No problem.