retrieving lost user details

[alancamuk]

I've been trying to sort out a paymen to idnet, and went to login to idnet.co.uk

then realised I'd actually forgotten username password etc.

So as it stated I entered my phon number, and was taken back to the portal screen, with the words "forgotten password" . no email appeared, have tried on 3 occasions. nothing happening,

[Glenn]

Did you use a different email address when you signed up to IDNet, and forgot to change it to the address you use now?

[JB]

If you give them a bell in the morning I'm sure they will sort it all out for you. I always found them extremely helpful.