1571 service

alancamuk · May 17, 2012, 19:37:19

Today I mailled support regarding the 1571 answering service. which we do not have.

I got a reply from support statign this service is already activated. but when I tried this evening, I get the response

"this phoneline does not have an answering service".

I'm a little confused now

Glenn · May 17, 2012, 19:49:34

I get the same message, Alan.

Lona · May 17, 2012, 19:53:08

Time to buy a phone with built in answering machine.

Glenn · May 17, 2012, 19:55:10

I have one Lona.

1571 should be free if you have a call package https://www.idnet.net/solutions/home/phone/residential.jsp then other, but it seems it's not working correctly, as I'm on a call package.

alancamuk · May 17, 2012, 19:59:38

time we all called support, if it's a general fault with the idnet circuits

mervl · May 17, 2012, 20:34:01

Just checked and 1571 works on my IDNet analogue line (as it's always done) - although I normally use another answering facility. I wonder if it's an issue at the local exchange?

Rik · May 18, 2012, 00:02:13

Working fine here...

pctech · May 18, 2012, 10:18:47

Exchange or a server issue somewhere.