Houston - 'Did we just have a problem'?

[Ardua]

Lost mail and access to IDNet and Netters for a while. All other sites that I looked at were loading normally. All back to normal now. Was it just me?

[Bill]

You beat me to it by 12 seconds


Main page still down, "Service Temporarily Unavailable"

[Ardua]

Just lost it all again for about 5 minutes. Sounds like one of IDNet's servers is having a 'wobbly'.

[Bill]

Yeah, it's up and down like [insert simile of choice] here too.

[Bill]

Hmm... this site, email and Status RSS working (but not showing a problem!), main site and usage RSS down.

Odd combination

[Bill]

All seems to be working again


edit- except usage RSS, but that can wait.

[Simon]

I'm also having sporadic issues this evening - was just about to reboot my router, but thought I'd check here first.

[Bill]

It's only IDNet sites for me, everything else is fine.

Are you LLU'd? Some BE customers are reporting problems over on tbb.

Here:

http://forums.thinkbroadband.com/beunlimited/t/4115108-be-routing-issues-1942012.html

[Steve]

I  must have missed it , all fine here there was an odd blip at midday on TTBQM but nothing since. I can see an IDNet LLU TBBQM that's showing increased latency and packet loss around 9pm which has now settled.

[Bill]

there was an odd blip at midday on TTBQM

That was their fault:

http://forums.thinkbroadband.com/newsite/t/4114974-bqm-blip-this-morning.html

[Simon]

I'm on ADSLMax.

[Steve]

Thanks Bill was wondering what that was.

[Steve]

It seems there's bit of weather around whether it's causing any power supply interruptions apart from network rail's (wrong sort of electricity) I've no idea.

http://www.bbc.co.uk/news/uk-england-london-17777918

[Bill]

Possible... lightning is quite capable of taking out one rack of equipment and leaving the one next to it unaffected.

[psp83]

Still happening..

Code Select Expand

Tracing route to www.idnet.net [212.69.36.10]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  home.gateway [192.168.1.254]
  2    17 ms    16 ms    17 ms  telehouse-gw4-lo2.idnet.net [212.69.63.99]
  3    16 ms    16 ms    16 ms  212.69.63.181
  4  redbus-gw2-g0-1-331.idnet.net [212.69.63.5]  reports: Destination net unreachable.

Trace complete.

[Simon]

I've just logged a call with the OOH team, after it ground to a halt completely for me. 

[psp83]

Time for some new hamsters? 

[Simon]

Indeed! 

[silverblade]

Having issues here too, though it looks more to be possibly related to DNS or certain routes? Playing an online game with no problems whatsoever, but attempting to check e-mail or look at web pages is painfully slow. Tried switching to Google DNS and it has made a little difference but I am still getting page timeouts on occasion.

[esh]

My connections keep getting dropped.

[Rik]

Looks to me like a router issue cut off IDNet's internal sites, eg forum, website, network status. No dropped connections here but some overall sluggishness.

[psp83]

Looks to me like a router issue cut off IDNet's internal sites, eg forum, website, network status. No dropped connections here but some overall sluggishness.

They forgot to feed the hamsters when they left for the night

[Rik]

I forgot to mention mail, btw.

[psp83]

You just have to love servers & routers, they always choose to play up at night &or weekends... Bloody things have it in for us 

[Rik]

 

[Rik]

It appears that one of IDNet's hosted sites had a competition last night, which proved unexpectedly popular and swamped the system.

[Ardua]

It appears that one of IDNet's hosted sites had a competition last night, which proved unexpectedly popular and swamped the system.

Ah - that explains everything.   Seriously, going forward, what does this actually mean in practice?

[Rik]

Better planning I think.

[Ardua]

Better planning I think.

Thanks - I would hate to miss the beach volleyball competition when I am out and about

[Steve]

Odd how I was unaffected, you would think that would be across the board or I just hit lucky.

[Rik]

I think the latter, Steve.

[psp83]

It appears that one of IDNet's hosted sites had a competition last night, which proved unexpectedly popular and swamped the system.

Hope they get a telling off.

We always had a strict rule at work when it came to competitions or promotions, that they need to tell us in advance so everything can be put in place, if they didn't they'd risk having their site shutdown.

We ran one of the major single house competition sites in the UK, over 60k visitors in one day, PayPal started to have problems with the payments from the site before we noticed a little slow down 

[Rik]

There were, apparently, 75,000 in four hours.

[psp83]

There were, apparently, 75,000 in four hours.

Seems to be a successful competition then 

Still, hope IDnet has told them off.

[zappaDPJ]

What did I win?

[Technical Ben]

I'll try and remember than when I invent the next best thing since sliced bread and get IDNet to host the services. 

[Rik]

 

[Technical Ben]

Oh, so no vote of confidence on my intellect there.

[Rik]

Of course, Ben, we always support our members.

[pctech]

Maybe the competition site needed to run on a dedicated box rather than a shared server.

[pctech]

You just have to love servers & routers, they always choose to play up at night &or weekends... Bloody things have it in for us 

Yep when I used to have to work weekends on quite a few occassions I found a couple of servers down when I arrived on a Saturday morning.

[Simon]

Odd how I was unaffected, you would think that would be across the board or I just hit lucky.

You should have entered the bloody competition!

[Steve]

There's a reason I've never won anything on the National Lottery.