Wireless easy to setup ?

Lance · Jun 18, 2007, 22:00:46

The only thing I can think of is to browse the CD, looking for a directory called drivers, or run a search on the CD for a file with extension ".inf". Once you have found this, when windows asks whether to search automatically for a driver say no and point it at the .inf file on the CD.

Alternatively, could you try downloading the latest version of the drivers from the manufacturers website?

Kheldar · Jun 19, 2007, 08:14:42

Quote from: RobMc on Jun 18, 2007, 21:31:08
Last thing I can think of for now is this...

Go to Device Manager

Right Click on the device that's not working and choose uninstall
Then right click on the computer icon (top of list in device manager)
choose "Scan for Hardware Changes"

This will then force a Plug'n'Play scan for hardware.

If it still puts the new device in "Other Devices" then either the setup hasn't worked or somethings is blocking the correct functioning of the device (or drivers). If it still doesn't work by you get here then I'd have a look on the manufacturers website for updated drives/software. The go through the uninstall, remove device, install new software, install device route. If that doesn't work then I'm starting to run out of ideas.

Rob.

tried the scan for new hardware. the problem seems to be with the cd and this pc refusing to believe there are drivers etc on their when the other pc (albeit) a year or 2 ago worked ok

Quote from: Lance on Jun 18, 2007, 22:00:46
The only thing I can think of is to browse the CD, looking for a directory called drivers, or run a search on the CD for a file with extension ".inf". Once you have found this, when windows asks whether to search automatically for a driver say no and point it at the .inf file on the CD.

Alternatively, could you try downloading the latest version of the drivers from the manufacturers website?

yep i even tried doing that Lance. iirc it found only an autorun.inf ? then said nothing of use in that location ?

Othwerwise i will now try to grab a driver from their website. just gotta grab a blank cd to copy it onto as run out and could not find one last night.

the other option of course is i carry the base unit to the location of the other pc and plug it into the net for a few mins to grab a driver using the 2nd pc monitor etc ! twas only yesterday when moving the old monitor that i remembered how bloody damn heavy a 19" Dell CRT monitor is !

B52 · Jun 19, 2007, 09:37:51

Just a thought! (maybe grandma,eggs,suck)

Have you tried the install AFTER turning off all your AV,Antispyware/malware progs that are running in the background..
Had similar probs in the past even though non of the aforementioned showed any problem, but I was then able to get the drivers etc loaded.
Different cards though!

Kheldar · Jun 19, 2007, 09:40:07

prob not actually b52.

the free av program i use is still running if i think about it...

worth a try

Rik · Jun 19, 2007, 09:51:12

If it doesn't work, Rob, it might be registry hacking time. How confident are you in the registry, Kheldar?

BTW, you are not the first person to find that the instructions on how to install only become 'visible' after installation - manufacturers seem to take a delight in doing this sort of thing.

Kheldar · Jun 19, 2007, 10:06:01

Quote from: Rik on Jun 19, 2007, 09:51:12
If it doesn't work, Rob, it might be registry hacking time. How confident are you in the registry, Kheldar?

BTW, you are not the first person to find that the instructions on how to install only become 'visible' after installation - manufacturers seem to take a delight in doing this sort of thing.

registry ?

i got married on top of a hill, overlooking the indian ocean.

did not need a registry office tbh rik.

Rik · Jun 19, 2007, 10:11:43

Have you ever edited the registry? Are you confident about doing it - bearing in mind that if you do something seriously wrong, you can break your Windows installation.

Kheldar · Jun 19, 2007, 10:14:58

not for a while tbh rik.

assuming i can back up the registry ? and / or use that system restore option to be safe ?

i think the best choices for me given a risk based approach are :

1) find drivers from the net and try them on the pc.
2) move the pc to the room where it can be hard wired to the net and get drivers
3) throw pc out of window, go back to playing snap and communicating with people via normal mail !

Rik · Jun 19, 2007, 10:22:30

System restore doesn't fully back up the registry, you'd need to use a utility like Erunt to do that (or backup your system drive with a program like Acronis True Image, which is even better).

You need to find HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Network, then search through that for any references to the Belkin card. Remove any you find. Got back to Device Manager, if the card is still showing, hit uninstall, then re-boot your machine. Try installing again.

Other than the options you list, you could try a different card.

Kheldar · Jun 19, 2007, 10:58:55

ok rik i'll take a look through it later.

Kheldar · Jun 19, 2007, 16:41:40

no references to belkin in that section of registry rik.

with a connection like this why do i even bother with the net !

Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 1000 kbps
DSL connection rate: 448 kbps(UP-STREAM) 640 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 382 kbps

Rik · Jun 19, 2007, 16:47:53

That's plain ugly. Are you outside the 10 days now (I think you should be), if so, it would be worth having a word with support.

If there are no Belkin drivers indicated in that bit of the registry, you should be able to re-install without problems. Could it be the CD isn't being read, can you look at the files in explorer?

Kheldar · Jun 19, 2007, 17:42:15

along with..

ADSL Link Downstream Upstream
Connection Speed 640 kbps 448 kbps
Line Attenuation 49 db 15.5 db
Noise Margin 11 db 24 db

Rik · Jun 19, 2007, 17:45:23

Those figures are plain crazy, your line should be able to deliver a lot more. If you're satisfied that your internal wiring is not to blame, give support a call and get them to test, involving BT as necessary.

Kheldar · Jun 19, 2007, 17:46:29

i guess i cannot be sure of the internal wiring rik

i reckon i need to do more to test / check it first ?

ie read more on the stuff you've said before and in the stick about bell wires etc ?

Rik · Jun 19, 2007, 17:50:50

It would be wise to make all the checks you can before calling support, as BT will charge for anything they find after the master socket. That said, you should be getting much more from that line than you are, so if you can eliminate your own wiring and things are no better, then a call to support should start the process of improvement for you. Do make sure you have one (or several) BT tests before you call support.

Kheldar · Jun 19, 2007, 18:05:00

yeah.

i dont think i have the new type of socket to use that test plug inside it ?

nor am i using the master socket to my knowledge so good chance some internal problem !

Rik · Jun 19, 2007, 18:13:56

Using the master socket is a bit of a red herring in most cases, it will rarely offer improved performance over an extension unless the latter is wired badly.

Most of the problems are caused by noise pickup, and this is often down to the bell wire being connected - getting rid of that wire can have an almost miraculous effect. Even with the NTE5 master socket, when the faceplate is in position, the noise from your internal wiring is fed into the circuit. Only at the test socket, which disconnects all the internal wiring, can you get a true idea of what your line is capable of (and how much influence your internal wiring is having). If you have multiple extensions, they can increase the noise pickup. I had my wiring simplified from four to two internal extensions, and, with the bell wire removed, it made a big difference to my connection.

That said, given the figures you have been seeing, I suspect that some of your wiring may be an issue - but then it could be a line fault. Without the test socket, you will be limited in the amount of detective work you can do.

Kheldar · Jun 19, 2007, 18:29:43

why oh why cant i drag and drop some files directly to a cd.

the cd has space cos i was using it earlier.

it now seems to queue files and wants me to click to start the burn process.

that fails and says it cannot use the cd with a feww hundred mb of space !

arghhhhh.

Supanova · Jun 19, 2007, 19:05:23

The data on the real CD will be compressed, which apparently the burner cannot do. This means that without compression the data is greater than the 700MB that is available on the blank CD.

Looks to me like your gonna have to move the whole rig to somewhere with internet access and download the drivers there and then.

Kheldar · Jun 19, 2007, 21:07:01

file was a zip that i downloaded from the netgear website.....but its only 20mb when i extracted it to the c drive have a look.

250mb left on the cd ?

ok got the files/drivers installed.

installed the card.

reboot.....

and pc crashes !

boots and says windows has recovered from a serious error...send report yes or no.

then networking side of windows comes up and asks if you want to disable the inbuilt windows config and use the netgear stuff....cant select yes or no.

10 seconds later pc just reboots......and we're back to a never ending circle !

lol i have now officially given up. time to go and pack cos driving to warrington tomorrow then read reading on thursday !

Supanova · Jun 19, 2007, 21:56:21

start in safe mode and install.

Kheldar · Jun 20, 2007, 12:47:59

will have to try that i guess tomorrow night when home or friday.

i'm sure it was much easier in the old days when i actually had to set irq's / base memory addresses etc using jumpers and dip switches !

Rik · Jun 20, 2007, 12:50:24

Plug'n'play is great when/if it works. When it doesn't, it just makes life hard.

Kheldar · Jun 20, 2007, 12:55:55

very Rik.

you install the card, use the cd that came with the card.

and windows decides to crash every time ?

why i ask you ?

why !