It's Disappeared

[Lona]

I like to check my usage on Idnet homepage but for some reason it's not there anymore.

[Steve]

I wonder if that's to do with your recent change of username? btw mine is working.

[Simon]

Mine is still there too.  Have you tried logging in with your old details, Lona?

[Lona]

I can only login with my old user name. When I try to login with my new user name it reverts back to the old one.

[Simon]

I think you'll need to contact them on Wednesday, Lona.  When you say it 'reverts back', do you mean it allows you to log in with your new user name, but shows the details for your old one?

[Lona]

No, it only allows me to login with my old user name but as you can see my bandwidth usage isn't there. It won't allow me to login with my new user name.  I have emailed Idnet to explain.