Anyone else lost service this morning?

zappaDPJ · Jun 04, 2012, 07:17:08

I didn't have any issues at that time but it went a bit pear shaped around 4.00am again.

andrue · Jun 04, 2012, 07:49:51

Quote from: zappaDPJ on Jun 04, 2012, 07:17:08
I didn't have any issues at that time but it went a bit pear shaped around 4.00am again.

My FTTC connection had a couple of issues early this morning. The router claims its connection has been up just over two days. That would be when I power cycled it Friday evening to get rid of the BTw gateway page after Thursday's major outage.

Gary · Jun 04, 2012, 07:56:51

I had a drop at 21:50 last night and 6:02 this morning. Prior to this weekends issues my router had been up over a thousand hours.

psp83 · Jun 04, 2012, 13:19:47

Mine from last night

psp83 · Jun 04, 2012, 13:21:09

Has anyone let IDnet know of the problems yet?

Rik · Jun 04, 2012, 13:35:36

Not me...

Lona · Jun 04, 2012, 18:22:45

Quote from: psp83 on Jun 04, 2012, 13:21:09
Has anyone let IDnet know of the problems yet?

I let them know and they said they were aware of problems and are investigating it.

Simon · Jun 04, 2012, 19:10:20

It's often useful to make them aware of threads like this, so that they can see it's not just one person with the issue.

Desaan · Jun 04, 2012, 23:04:04

Mine dropped a few times in the last 2 hours, had to reboot the router to eventually reconnect. Seems there was probably a stale session not allowing me to reconnect to the network in a timely manner.

Desaan · Jun 04, 2012, 23:45:59

Double Post

Gary · Jun 05, 2012, 01:15:35

Mine dropped earlier again as well, is this the third day now?

Technical Ben · Jun 05, 2012, 09:54:09

Oh. Hmmm. I think I'm gonna have to install the Think broadband monitor. Min nets died once every hour or two since yesterday.

I just fitted a surge protector multi socket plug, to see if that stops the drops overnight. If it still does it, I'll swap routers. Anyone else been getting constant drops, or is it just local to me?

PS, my speed is still rock solid. So no extra noise etc on the line. But the routers or exchange has been disconnecting.

Steve · Jun 05, 2012, 09:56:45

Mine seems to be fine certainly nothing on my TBBQM for the lat 24 hours apart from one power off from me to do some cabling adjustment.

Technical Ben · Jun 05, 2012, 10:01:05

Oh. So that leaves a power problem (faulty power socket) a router problem, or exchange work... wait, exchange work on the Jubilee?

Steve · Jun 05, 2012, 10:05:26

I seem to have missed all the recent issues though, If your losing sync that's a local issue for sure.

Gary · Jun 05, 2012, 12:36:21

Well I lost connection again this morning, at about 10am, oddly my neighbour on sky connect didn't, I've swapped filters done all the testing, so somethings not right, and it isn't at my end. When we go out I'll see if there are any unfriendly BT Wholesale vans near our green box or exchange. Could they really do work over the Jubilee? Failing that its the router, which I doubt, but its possible, swapped the power brick over.

each time I resync I loose two thirds throughput even though my stats stay the same as does my SNR. Reboot the router and it comes back to normal.

Technical Ben · Jun 05, 2012, 22:28:17

Hmmmm. The Thinkbroadband monitor is showing packet loss. :O

(latency drop was an upload to youtube

)

andrue · Jun 06, 2012, 08:24:56

Quote from: Technical Ben on Jun 05, 2012, 09:54:09
Oh. Hmmm. I think I'm gonna have to install the Think broadband monitor. Min nets died once every hour or two since yesterday.

You mean the quality monitor? It doesn't require installation. You just need a static IP address and a router configured to respond to pings. You register for the service and their servers ping your address and record the result.