email - protecting my daughter's identity !!

[CrossTalk]

I'm currently trying to setup an email account for my (10 year old) daughter.

In order to try and preserve the identity of her real email address, I've set up email forwarding through a domain I own to the new idnet.com address that I've created for her.  (If she starts getting offered viagra, I want to be able to just change a numeric suffix on the forwarded address and bounce the old address without changing the underlying idnet address).

This scheme works fine for me and my other half - both of us have idnetfreemail.co.uk underlying accounts.

however when I try and do this through an idnet.com mail account, the SMTP server barfs, apparently because it doesn't like the fact that the "from" field is "daughter@mydomain.net" rather than "daughter@idnet.com"

The exact message I'm getting back from the server (as reported by Outlook 2000) is:

The message could not be sent because one of the recipients was rejected by the server.  Server Response   '450 4.1.8<daughter@********.net>: Sender address rejected: Domain not found (Account:'idnet.com', SMTP Server: 'smtp.idnet.com', Error Number:0x800ccc79)

(domain name obscured by me)


Has anyone else had this problem, I assume this is a server configuration issue.  I can't believe I'm the only person that hides behind an email alias !!

Can anyone think of a work around?

Thanks,

Phil.

[B52]

Im sure Miriam would set you up another freemail address if you asked nicely.

Have you thought of using Googlemail. Ive had an account now for 5/6 months and not had a single spam email to the gmail address.

[Rik]

Has anyone else had this problem, I assume this is a server configuration issue.  I can't believe I'm the only person that hides behind an email alias !!

Hi Phil

I send email through the idnet.com SMTP server for a number of external domains, eg GMail. I've never encountered any problems. I also send mail for my domain through 1&1's auth-SMTP server so basically, what you are trying to do should work.

As we can't go into detail here, I would suggest you try sending through your external mail host's auth-SMTP server if there is one, which would establish whether it was a general or specific problem. If it works that way, it must be a problem specific to the IDNet server, if it doesn't, then it would suggest something local to you.

Once you have established which, or if you don't have the use of an auth-SMTP server, then have a talk to support.

[CrossTalk]

Rik,

Thanks for letting me know you manage this OK.  It convinced me to dig a little further.

I think the problem may be solved, having changed the mail address to another one on a different domain and watching mails get sent perfectly, the penny dropped.

I had just managed to regain control of the domain and migrate it to a UK based reseller - it had previously been registered through bulkregister.com through Fast24 / Domainbuster.  When they vaporised last year, so did the email forwarding.  It took me a while, but I managed to get it migrated earlier this week.  However, the new registrar hadn't associated any nameservers with the domain, so there was no DNS entry for it - hence the big clue in the error message "Domain not found".  (I assumed the would do this by default as they did the same when I transferred another domain last year).

Anyway, hopefully, once the DNS changes propagate, everything should be OK.

Thanks again oh wise guru Rik 

[Rik]

I think any help I gave was more by accident than planning, Phil. Glad you've got things under control.