idnet.net down?

[psp83]

Can't access idnet.net 

Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

[Baz]

Can't access idnet.net 

me neither

you just beat me to it Paul  was just going to ask the same 

Im also having some slower than normal page loading

[Glenn]

Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

I guess they are updating the website.

[psp83]

Or something fallen over, forum seems a bit slower at times as well..

Or they've unplugged the wrong lead for the kettle!

[psp83]

I guess they are updating the website.

Bad time of day to put a new site live, I always do go lives at the start of the day, at least it gives you all day to fix little issues 

I've had clients in the past wanting a site to go live on Friday's at 5pm before, they don't like it when you tell them that any problems won't get fixed until the following Monday 

[Ray]

It's working now.

[rgt247]

It's down again !

[Simon]

It's asking me for authentication. 

[rgt247]

Same here 

[ukwiz]

There was supposed to be a new site with updated/changed/new packages due in September. . Perhaps this is it.

[Glenn]

RSS feeds have stopped too.

[psp83]

Uh oh, who forgot to feed the hamsters? 

[Rik]

Anyone checked with support?

[Rik]

It's not going to be the new site, they are just working on the server...

[psp83]

It's not going to be the new site, they are just working on the server...

Preparing it for the new site maybe?

[Ardua]

It's not going to be the new site, they are just working on the server...

If it is planned maintenance, then why not 'advertise' it in advance? If it is unplanned, then surely there needs to be a loss of service announcement.

[psp83]

If it is planned maintenance, then why not 'advertise' it in advance? If it is unplanned, then surely there needs to be a loss of service announcement.

But there's no point in posting an announcement on the site if the site and RSS are down! 

[ukwiz]

It's not going to be the new site, they are just working on the server...

So that points to a catastrophic failure of the site - without a backup system

[Rik]

Does it? That seems a big assumption.

[ukwiz]

Does it? That seems a big assumption.

Not really. If a business that relies on its web presence loses that for several hours, then that can be described as catastrophic. The fact that an alternative is not available suggests no backup capability

[Baz]

im now getting this



IDNet
Our website is currently offline for maintenance

For any queries please contact us:

Email: support@idnet.com

Telephone: 0800 331 7000

[Baz]

must be a big job eh?

[Lance]

Guess so.

[Technical Ben]

Tis back up. Old site? A rollback is the best option in a failed migration/upgrade. Also call a "contingency plan"? We had those in the old office I worked in. Thankfully IDNet is not RBS and it's not taken 4 weeks to fix.

[Lance]

It was just work on the server, Ben, not the new website being implemented.

[psp83]

Replaced the dwarf hamsters for guinea pigs! 

[Rik]

 

[Simon_idnet]

Our website Content Management System experienced a data corruption yesterday that took a while to untangle. Sorry for any inconvenience.

[Rik]

Thanks, Simon.

[Simon]

It knows it's being killed off, and putting up a fight. 

[Rik]

 

[Ardua]

The Google Search engine IDNet webpage needs updating if everything is now back to normal:

IDnet
www.idnet.net/Our website is currently offline for maintenance. For any queries please contact us: Email: support@idnet.com. Telephone: 0800 331 7000.

[psp83]

The Google Search engine IDNet webpage needs updating if everything is now back to normal:

IDnet
www.idnet.net/Our website is currently offline for maintenance. For any queries please contact us: Email: support@idnet.com. Telephone: 0800 331 7000.

That will update when Google spiders/crawls the site again, Will happen quite quickly.