new website

[Glenn]

Baz, it looks far better now, just very light text across the top menus to deal with

[Baz]

yeah does look better.

That top text gives the impression of links that aren't available, they look greyed out until you mouse over


the other thing i'm having bother with at the moment is finding prices for packages.My day=ughter is moving house and I was looking for prices from IDNet for phone/broadband only or both.

Phone ones seem hard to find...I have found any way.

May be i'm just missing it 

[dlorde]

Has anyone mentioned that the Residential Phone item links in the Support Guides page are all broken?

[Rik]

I don't think so. 

[dlorde]

I don't think so. 

Well they have now   

[Simon]

Parts of the new website do seem to be a 'work in progress'. 

[Technical Ben]

The size and clarity of the text looks much better. It's still a skinny font (sometime I'd reserve only for pretty things, not reading ), but it's not too bad I'd complain. 

[Simon_idnet]

the other thing i'm having bother with at the moment is finding prices for packages.My day=ughter is moving house and I was looking for prices from IDNet for phone/broadband only or both.

We're not quoting combined phone+broadband packages any more because our old price was just too complicated. You can order one or both as a mix-n-match type thing = roll your own packages

[Lance]

So there is no longer a discount for a customer taking out both phone and broadband?

[Rik]

Doesn't sound like it.

[andrue]

Guess it's been tweaked. 

Yes, that looks a lot better.

[Niall]

Doesn't sound like it.

I haven't been notified of a price change, and I have that. I shall keep an eye on my bills

{edit} Just found the answer in the home phone thread

[Tim_idnet]

Out of curiosity, who took the photos? I can't see anyone being credited, or were they bought from a stock site?

Niall, we commissioned Julian Calverley. He's written a blog piece about it here:

http://juliancalverley.wordpress.com/2012/10/09/connected-hebridean-landscapes/

[Technical Ben]

So there is no longer a discount for a customer taking out both phone and broadband?

I never saw that there was. 

[Steve]

Niall, we commissioned Julian Calverley. He's written a blog piece about it here:

http://juliancalverley.wordpress.com/2012/10/09/connected-hebridean-landscapes/

Life's full of coincidences I though that they were from Lewis and I wasn't far off, I've never been there but I've just finished reading the first two books by Peter May- The Lewis Trilogy , OK they're detective novels but there is some very descriptive writing detailing the countryside and the life of the islands.

[Simon]

It looks a stunning place to visit, and great photos. 

[Niall]

Niall, we commissioned Julian Calverley. He's written a blog piece about it here:

http://juliancalverley.wordpress.com/2012/10/09/connected-hebridean-landscapes/

Oo cool

I've had a read through now. Never heard of that camera before, then again I don't know much about medium format. Must be nice being hired to spend a week taking photos

[davej99]

Niall, we commissioned Julian Calverley. He's written a blog piece about it here:

http://juliancalverley.wordpress.com/2012/10/09/connected-hebridean-landscapes/

The irony is that the Western Isles (and North West Scotland generally) is about the worst connected region of Britain you could choose.

[Simon]

 

[davej99]

We won't be moving anyone to the new packages without their request as, in most cases, the bandwidth allowance has actually reduced. But, with the abolition of the peak/off-peak split and no differentiation between ADSL Max and ADSL2+ we have greatly simplified our price list - down from 20 packages to just 10.

Does that equate to a price increase to secure the same total bandwith or a price reduction to secure the same/more peak bandwith or both? As a general comment on the re brand it seems like repositioning away from all you can eat consumer towards business/performance users, which is smart.

Pity BT can't re brand and invest in the Hebrides and rural Scotland generally. We have the most disconnected communications infrastructure in the UK. No money is found to put the T into all of B, but the money is found to make the oil pipes and powerlines work well enough. Whilst in Knoidart they have build their own WiFi relay stations just to get basic broadband.

Sorry, Simon/Tim_idnet, its not your fault, but the connected Hebrides is such an amusing notion. Not so funny though as watching folks waving ipods, iphones and ipads around in the air trying to get any connection, let alone 3G. The best laugh is the dongle huggers who check into WiFi enabled rural Scottish hotels & B&B's to find out that's it's 512kbps broadband out.

[Simon_idnet]

but the connected Hebrides is such an amusing notion.

That's taking the photo shoot a little bit more literally than was intended!

[Rik]

They're a very literal bunch here, Simon.

[Simon]

It's certainly more pleasing to the eye than a landscape of skyscrapers and tower blocks. 

[davej99]

That's taking the photo shoot a little bit more literally than was intended!

A hi-tec firm I once ran hired a costly PR guru to come up with a new graphic identity. He came up with the idea: Not just world class, but master class. A show booth was duly built with a graphic identity based on a Stradivarius violin and the said slogan. It got lots of positive attention until a show in Glasgow when a local journo came onto the stand and remarked, "Very good - not world class, but master class - not world- beaters, but master-beaters." It cost a case of malt to persuade him not to run the line. Lesson: the best laid schemes of mice and PR gurus gang aft agly.

[Rik]