Samsung laptop power button stuck

dudwell · Oct 11, 2012, 10:26:32

The power button on my Samsung RC520 laptop has stuck in the down position. Laptop is totally dead, no lights or anything. I remember that several IDNetters purchased the same model a year or so ago. Any ideas please?

Steve · Oct 11, 2012, 10:35:20

Glenn hopefully will.

Glenn · Oct 11, 2012, 11:09:29

I haven't seen one of the laptops, but generally the power button will be on the motherboard or a daughterboard. Is it still under warranty with Samsung?

dudwell · Oct 11, 2012, 11:15:47

It's just over a year old so I think it's still under warranty but I was hoping to avoid the hassle of posting it back. Google reveals an apparently relevant YouTube video - but it's in Turkish! -http://www.google.co.uk/url?sa=t&rct=j&q=power+button+stuck+samsung+laptop&source=web&cd=18&cad=rja&ved=0CFoQtwIwBzgK&url=http%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DuhrqNP5y5Mg&ei=d4x2UILILYbOhAeWwIAI&usg=AFQjCNEic4-sojwqAJg5TB9vP12NTsZWow

Glenn · Oct 11, 2012, 11:25:42

This guy is quick, but it shows how to take a R560 apart, I would think the R520 is similar http://www.youtube.com/watch?v=9n6FwWSHvJY&feature=related

dudwell · Oct 11, 2012, 11:33:33

Thanks Glenn but I'm not going to attempt anything like that!

dudwell · Oct 11, 2012, 16:47:57

I think it wants to drive me mad! I disconnected it from mains, left it apparently dead for hours then re-connected and it started perfectly OK with the usual light press on the power button. Battery was extremely low even though I always use it on mains power.

Here's hoping it keeps going because the warranty is only one year and I received laptop from Amazon on 6 October 2011

Glenn · Oct 11, 2012, 17:34:37

Rik · Oct 11, 2012, 17:37:50

Deus ex machina.

Technical Ben · Oct 11, 2012, 18:02:31

Quote from: dudwell on Oct 11, 2012, 16:47:57
I think it wants to drive me mad! I disconnected it from mains, left it apparently dead for hours then re-connected and it started perfectly OK with the usual light press on the power button. Battery was extremely low even though I always use it on mains power.

Here's hoping it keeps going because the warranty is only one year and I received laptop from Amazon on 6 October 2011

You can, within reason argue that a laptop is a device intended to work for more than 1 year. It is uk law an item sold is "fit for purpose". We are getting close, but laptops are not made to be throw away products just yet.

Rik · Oct 12, 2012, 10:49:32

I agree, the retailer is liable for up to six years.

Gary · Oct 13, 2012, 09:52:02

Tryin

Quote from: Rik on Oct 12, 2012, 10:49:32
I agree, the retailer is liable for up to six years.

trying to get that to work in practice is never easy tbh. Considering the bbc article about online sellers too. http://www.bbc.co.uk/news/business-19910561