Fibre ponderings

[Niall]

As fibre is in theory only 2 months away from me (realistically it'll probably be about 2-3 months more on top as they seem to be installing cabinets a couple of miles down the road first) I thought I'd get some questions answered about fibre as there seem to be a lot of alterations to packages/bundles now.

I've looked at the site and can see that prices are a lot higher than current ADSL2 (understandable). My concern is what happens to people that get a discount on current packages that include phone lines with IDnet?

Traffic Priority    Optional +£10/mth This is currently a part of my ADSL2 package. Would I have to pay £10 more ON TOP of the listed £45 Fibre pro plus package (the one I intend on using)?
SLA    Optional +£10/mth - This strikes me as very odd. Having to pay £10 to ensure faults are fixed on your package? Surely I'm misunderstanding this! Or is this ONLY to guarantee 24 hour fixes?
Enhanced Care    Optional +£10/mth - Why is this even an option if SLA does the same thing? Or is SLA only the ISP side and enhanced care is covering the whole connection? If that's the case wouldn't enhanced care make SLA pointless?

Also Fibre Pro Plus <--> Fibre Priority -- Here there seems to be a product missing here, price wise. It just doubles in price almost with a bandwidth leap from 200gb to 500gb. Obviously the bandwidth has more than doubled and has the traffic priority, which I understand, but it really seems like IDnet (or fibre packages in general if these are just products available that are resold) need a package in the middle there.

So what I'd really like to know is, as an ADSL2 user, having the traffic priority, reduced price due to phone package and broadband, where do I stand if I transferred over to the Fibre pro plus package WITH IDnet supplying the phone line? As a NEW user (which I'm obviously not) I'd be looking at the £45 package and I'd add enhanced care and the traffic priority, so I'd already be paying £20 more than I do for my bundle package currently which is £46 a month. I almost never use the phone and my latest bill shows that, with a charge of £0.01 for the month The bill is broken down to £29.78 ADSL2 and £8.70 phone, before £7.70 VAT.

Looking at the website I can't even tell you what package I'm on anymore as they seem to have changed to what seems to be an overall download figure, rather than an on/off peak listings. Pro plus is the nearest to what I currently have. It used to be something like 100gb peak 360gb off peak (from memory alone!).

Can anyone advise what to expect?

[Rik]

I think you'd better check with IDNet, Niall, I wouldn't want to mislead you, but you do pay extra for traffic priority, but may not need it. SLA and Enhanced Care are different, but I don't know how, and there are no phone/BB bundles anymore.

[Niall]

Yeah, I did read someone from IDnet confirming that, but was wondering if existing customers had any preferential treatment. You know, us being soooo speshul

Haha, I'm in no rush, I was just wanting to improve my understanding of the whole thing so I know where to look and what to expect and even what to do when upgrading. Unless IDnet sell to Talk Talk, I don't see me going anywhere else

[Rik]

No discrimination. 

[Lance]

I think enhanced care is a bit ott for domestic users but pretty essential for most business users. The SLA is even more ott for domestic users but for businesses relying on their connection, it's critical.

In other words, you probably just need the bog standard FTTC package.