Webmail not working?

Technical Ben · Nov 28, 2012, 18:25:52

I want to see if my Email client is now working with IDNet (was failing before). But now I cannot even log in to the webmail client. Any ideas?

Steve · Nov 28, 2012, 18:35:17

Webmail is currently working,just check your login details are correct from your IDNet customer portal ie username = email address + password= email address password. Failing that it's a call to support.

Simon · Nov 28, 2012, 19:31:05

Which webmail URL are you using? I could only get the secure login to work after the website update, but haven't tried again for a while.

Technical Ben · Nov 30, 2012, 09:15:48

If I click the webmail link direct from the site I get nothing. Not a problem logging in, a problem getting on the page.

Glenn · Nov 30, 2012, 09:36:32

I just tried via the front page of www.idnet.com and it worked fine for me using Chrome, have you tried another browser?

Gary · Nov 30, 2012, 09:54:23

Works for me as well using Firefox 17, although I use the https URL normally.

Technical Ben · Nov 30, 2012, 10:07:46

Used Chrome to check too, and Oprea. Does not work. http://webmail.idnet.com/

Does it use flash/Java? I could reinstall those...

zappaDPJ · Nov 30, 2012, 10:10:12

It works for me in IE, FF and Chrome (latest versions of all). I'm not sure what to suggest.

Steve · Nov 30, 2012, 10:26:24

It's 'html.js.chrome.webkit' if that means something to someone, I haven't a clue.

Technical Ben · Nov 30, 2012, 10:38:59

Hmmm. Not to worry, I have a couple of spare PCs right now (kitting up from spares/scraps), so will check it on them.

vitriol · Dec 02, 2012, 12:24:17

I've been having problems accessing webmail for a while from my desktop computer. Laptop and phone work fine. Weird.

Tried Firefox and Chrome but it just sits there and doesn't do anything.

Technical Ben · Dec 02, 2012, 20:43:16

I did a reset (of all my browsers and DNS cache) after the website update, I don't want to do another.