Links in outlook e-mails not being clickable ?

[netn00b]

friend asked me about this....stuff in e-mails he receives are no longer clickable....

any ideas I can suggest he tries ?

he is not aware of changing anything.

[Rik]

What email client?

[Steve]

Outlook Rik.

If Chrome has been installed try this

http://www.sevenforums.com/microsoft-office/126850-outlook-2010-e-mail-hyperlinks-not-working-2.html

This happens to some folks after installing the Google Chrome browser. If that applies to you then do this and it should fix the problem.

1 Remove Chrome

2 Go to Mozilla
3 Downloaded latest Firefox
4 Run Firefox and allow it to automatically make itself the default browser
5 Open Tools - Internet Options – Programs and make IE the default web browser
6 Close IE
7 At this point you can either uninstall Firefox nor leave it in case you decide to use it at a later date
All your links should now work correctly.

[Lance]

There is another way which takes 10 seconds if you are comfortable in the registry which restores the keys chrome has destroyed.

[pctech]

Google up to tricks again.


Never trust a company whose tagline is 'don't be evil'

[netn00b]

thanks all.

its outlook and IE.

he does not have chrome or FF or anything else. he uses the basics only.

[zappaDPJ]

I've fixed this problem a few times. I'm not sure what causes it and I've seen it occur under all browser types. I had it happen on a laptop after an O/S update.

It's caused by incorrect settings. Either of these Microsoft support suggestions should fix the issue: http://support.microsoft.com/kb/310049

[Niall]

Isn't there an option in outlook that can actually stop links from working? I'm sure an older version I had, had the option to do that in the security settings. Unless of course it was from a security program I was running.

Outlook displays email as plain text if for example they caught by the spam filter.

[cavillas]

If you have run Ccleaner that can sometimes bork a registry entry that leads to this sort of behaviour.  You can also go to http://fixitcenter.support.microsoft.com/Portal/FindSolutions  to get some help.

[netn00b]

thanks i'll pass on some of this too him and hopefully something will solve it

[Niall]

Why are you editing my posts to add answers to my question? 

[Simon]

I think Zap may have edited your post in error, thinking it was his own, Niall. 

[Niall]

Ah, I just noticed I clicked the wrong smiley button I meant to click  He's probably done what I do occasionally on the smf boards I admin. Meant to click quote and clicked edit

[zappaDPJ]

Ah... so that's where it went. I had an issue with the forum timing out and I thought I'd lost the reply. So yeah, I must have hit the wrong button, apologies for that