Phone line disconnection fee?

[SSK]

Currently, I have two phone line rentals with IDNet, both on monthly rolling contracts. One is for broadband and voice and the other (line only) for fax. I no longer need a separate fax line, so would like to cancel it.

Will there be any 'disconnection fee'?

(I've looked through the IDNet website, but can;'t find a mention of it)

[Simon]

If you've served the terms of the contract, I don't think so, but it might be worth checking with IDNet on Monday.

[pctech]

I think Openreach do levy a fee as it requires physical disconnection at the exchange.

[SSK]

Just heard back from support.
It seems there is no disconnection fee.

[Simon]

Thanks for letting us know. 

[pctech]

That's interesting to know, thanks for letting us know.