IDNet login account page not working

[Gary]

Anyone else not being able to log into their account?

[Steve]

Your right it's down again Gary!

[Gary]

Your right it's down again Gary!

Cheers , Steve. This seems to be becoming a semi regular feature these days

[SimonM_IDNet]

Hi Gary,

I replicated this issue on our test kit and have passed this information on to be investigated.

Kind regards
Simon Mulliss
IDNet support

[SimonM_IDNet]

Hi all,

Just got word back that it has already been sorted and should now be working. Any further problems please let me know.

Kind regards
Simon Mulliss
IDNet support

[Gary]

Hi all,

Just got word back that it has already been sorted and should now be working. Any further problems please let me know.

Kind regards
Simon Mulliss
IDNet support

Morning, Simon and cheers. Any idea why this keeps happening? Its not something we used to see much of.

[brian_idnet]

Hi Gary,

The server runs tomcat which sometimes stops responding if it encounters an error so the software has to be restarted.

Regards,

Brian
IDNet

[Gary]

Hi Gary,

The server runs tomcat which sometimes stops responding if it encounters an error so the software has to be restarted.

Regards,

Brian
IDNet

Thanks Brian 

[Ray]

Is anyone else seeing this instead of the normal log in page when logging into their Idnet account using FF? works normally using IE.

[Gary]

Is anyone else seeing this instead of the normal log in page when logging into their Idnet account using FF? works normally using IE.

Working fine on my Mac using Firefox, Ray.  Have you tried clearing your cache.

[Ray]

May have been that, Gary, I've just restarted FF ands it seems to be ok now.

[Gary]

May have been that, Gary, I've just restarted FF ands it seems to be ok now.