Did something happen today?

psp83 · Feb 28, 2013, 14:20:36

At 10 am my ping reduced and I started getting congestion again ? Has anyone else got this ?

Steve · Feb 28, 2013, 14:24:52

Well spotted Paul it is evident on all the IDNet TBBQMs in terms of an increase in maximum latency. Minimum latency is showing a small abrupt change at that time in both directions. The one non IDNet line that I can see shows no change whatsoever.

Bill · Feb 28, 2013, 14:26:04

One of our Gigabit circuits from BT carying broadband services has failed. Services are correctly failing

over to the other circuit and we have raised the fault with BT.

Posted: 2013-02-28 10:14:44

psp83 · Feb 28, 2013, 14:29:07

That explains the extra congestion then as everyone is on one pipe

I don't normally check the service status page as it hardly gets updated

Steve · Feb 28, 2013, 14:30:09

Thanks Bill.

Bill · Feb 28, 2013, 14:34:56

Only had a slight effect on my IPv4 connection (brief red spike and marginal drop in latency), but the congestion really shows up on the IPv6 one:

According to the router log it happened at 09:59:01, near enough 10am so I (correctly, as it happened) blamed BT

psp83 · Feb 28, 2013, 14:55:40

Mine happened at 9:57am..

Code Select

  Feb 28 09:57:53  daemon  pppd[11636]: LCP terminated by peer
  Feb 28 09:57:53  daemon  pppd[11636]: LCP terminated by peer
  Feb 28 09:57:53  daemon  pppd[11636]: Clear IP addresses.  Connection DOWN. 
  Feb 28 09:57:53  daemon  pppd[11636]: Clear IP addresses. 
  Feb 28 09:57:53  daemon  pppd[11636]: Couldn't increase MTU to 1500.
  Feb 28 09:57:53  daemon  pppd[11636]: Couldn't increase MRU to 1500
  Feb 28 09:57:53  daemon  dhcp6c[12566]: client6_send: transmit failed: Network is unreachable
  Feb 28 09:57:54  user  syslog: begin: interface: ppp_ewan_1 go to down 
  Feb 28 09:57:54  user  syslog: end: interface: ppp_ewan_1 go to down 
  Feb 28 09:57:54  daemon  pppd[11636]: PPPoE: Terminating on signal 15.
  Feb 28 09:57:56  daemon  pppd[11636]: Connection terminated.

Currently chatting with support as they haven't had any reports of congestion / packet loss since it happened.

andrue · Feb 28, 2013, 15:18:23

Several some things. Seems to be network related. I'm working from home and at one point I was able to browse to a site using my remote machine that I couldn't get to from here. My TBBQM shows a couple of drops although I've logged onto my modem and it says it's been up since Monday morning when I know there was a re-sync.

Damn. Just lost the VPN connection now.

Edit: Yah latency is a bit naff as well. Thought earlier that was just me working RDC harder than normal.

Edit 2: Can't get the VPN back but I can still MOC with the guys in the office so must be a routing or link failure.

Edit 3: Ah. I can use one of the Americas nodes. Being employed by a large multi-national has its advantages

psp83 · Feb 28, 2013, 15:25:15

Don't know if its related but I can't connect to my personal email, facebook chat won't connect and can't connect via SSH to my server $:-\$

Edit : it looks like I can't access several websites as well.

psp83 · Feb 28, 2013, 15:33:23

Quote from: andrue on Feb 28, 2013, 15:18:23
Edit: Yah latency is a bit naff as well. Thought earlier that was just me working RDC harder than normal.

Edit 2: Can't get the VPN back but I can still MOC with the guys in the office so must be a routing or link failure.

Edit 3: Ah. I can use one of the Americas nodes. Being employed by a large multi-national has its advantages

It's either support trying to sort something or something else is failing, having connection issues myself.

cs · Feb 28, 2013, 15:51:08

Yep everything's gone to sh*t for me as well. Can't get to the smtp server or any IDNet addresses. IM clients disconnected. Can still get to most websites

Bill · Feb 28, 2013, 15:51:51

Ditto here.

I'd been away from the computer for half an hour or so, when I returned I couldn't reach any websites or mail. But an audio stream from ClassicFM was still running happily

But when I stopped the stream it wouldn't restart.

Re-booted the router and I'm fine again now.

Technical Ben · Feb 28, 2013, 16:06:03

Only able to access the forums here. :/

[edit]
Ah, it came back a few seconds after the router reboot. Thanks IDNetters/IDNet. This kind of system failure is not really a problem for me, and I understand the fallover system is invaluable, so thanks that it just kind of "works". Even if it requires me to turn it off and back on again.

psp83 · Feb 28, 2013, 16:08:08

Just spoke to Brian, if you are getting issues loading sites etc, just disconnect and reconnect.. Worked for me.

Bill · Feb 28, 2013, 16:11:51

Quote from: psp83 on Feb 28, 2013, 16:08:08just disconnect and reconnect..

I thought about trying that, but decided that if it didn't work I'd reboot the router anyway so went straight for the jugular

zappaDPJ · Feb 28, 2013, 16:22:07

All sorts of problems here, I'm waiting on a call back from support.

[EDIT] I do seem to have limited connectivity after reconnecting.

Bill · Feb 28, 2013, 16:41:23

My connectivity seems OK but it's gone dog-slow in the last ten minutes or so.

Post here from Miriam might be something to do with -

http://www.idnetters.co.uk/forums/index.php/topic,30502.msg707852.html#msg707852

psp83 · Feb 28, 2013, 17:03:54

Quote from: Bill on Feb 28, 2013, 16:41:23
My connectivity seems OK but it's gone dog-slow in the last ten minutes or so.

Post here from Miriam might be something to do with -

http://www.idnetters.co.uk/forums/index.php/topic,30502.msg707852.html#msg707852

Brian did say to me on the phone that the congestion is to do with a lot of people being put on the same pipe/link using the bandwidth.

So I'm expecting it to get worse as the peak time comes & until BT fix the problem with the other link.

Steve · Feb 28, 2013, 17:33:39

I think your right Paul it could well be sluggish especially tonight until the other host link comes back on line.